Job Description
Overnight Front Office Supervisor – ibis/Pullman Brisbane Airport
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Brisbane Airport Hotels Group is currently recruiting a Full-time Overnight Front Office Supervisor.
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This is a highly rewarding and exciting role, offering great career potential and the prospect to work with a dynamic team of industry professionals and amazing, well-established global brands!
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About Us
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Brisbane Airport Hotels Group brings together Pullman, Novotel, ibis and the Brisbane Airport Conference Centre, offering 532 stylish rooms, three vibrant restaurants, a rooftop event space and 17 modern meeting rooms. At Pullman Brisbane Airport, guests enjoy premium rooms, fine dining, a pool, gym and executive lounge, delivering a world-class airport hotel experience.
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The Role:
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This role reports to the Night Manager and Front Office Manager, with responsibilities including leading the smooth night shift operation within the Front Office department.
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Addressing any guest requests and any guest complaints.
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Answering guests' queries in a timely and effective manner.
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Ensuring accuracy & attention to detail with all cash and credit transactions.
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Managing the night audit process,



including correctly posting the hotel's revenue, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
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Checking guests in and out.
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About you:
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Previous experience using Opera is advantageous.
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Excellent communication, interpersonal and time management skills.
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A friendly and outgoing personality.
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Excellent grooming and presentation standards.
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Strong analytical skills with a high level of computer literacy.
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Have positive knowledge of security and emergency procedures, and the ability to manage the instigation of these if required.
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The Perks:
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Fun & flexible work environment
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We love to celebrate through reward & recognition programs, benefits, regular team events & fun days.
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Sense of belonging through diversity & inclusion
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Learning & development for your career progression
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Refer a friend bonus
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Subsidised onsite parking.
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We thank all interested parties in advance for their application, however, only successful applicants will be contacted.

📌 Senior Night Auditor - Pullman Brisbane Airport (Queensland)
🏢 Brisbane Airport Hotels Group
📍 Queensland