Job Description
Be the welcoming face of DANS In Home Care n
At
DANS In Home Care
, we know that first impressions matter.
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Whether it's a client walking through our doors, a family member calling with a question, or a team member needing support, we're looking for someone who can make people feel welcomed, valued and cared for from the very first interaction.
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If you're organised, love working with people, enjoy variety in your day, and take pride in keeping things running smoothly, we'd love to hear from you.
Why DANS? n
For more than 25 years, DANS In Home Care has been supporting people across Western NSW to live independently and comfortably in their own homes.
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We're a local organisation built on genuine care, strong relationships and a commitment to making a difference in our community.
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At DANS, you'll join a team that works hard, supports one another, celebrates wins together and genuinely enjoys what we do.
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We're proud of our culture and are looking for someone who will become an important part of it.
What Does Success Look Like? n
Success in this role means being the welcoming face and professional first point of contact for DANS In Home Care.
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It's ensuring every visitor, client and caller receives a positive experience, while providing high-quality administrative support to the wider team.
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It's keeping the office organised, managing competing priorities effectively, and supporting the day-to-day operations that help our services run smoothly.
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Through professionalism, attention to detail and a genuine commitment to helping others, you'll play an important role in supporting both our team and the clients we serve.
About the Role n
In our Reception & Administration role, you'll be the first point of contact for many of the people who interact with DANS.
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You'll play a vital role in creating a positive experience while providing administrative support that helps keep our office running smoothly.
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No two days are exactly the same, which is perfect for someone who enjoys variety and being part of a busy, supportive environment.
What You'll Be Doing ???? Reception & Customer Service n
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Welcoming clients, families, staff and visitors to our office
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Answering incoming phone calls and responding to enquiries
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Directing enquiries to the appropriate team members
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Creating a friendly, professional and welcoming environment
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Managing incoming and outgoing correspondence
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Administration Support n
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Providing administrative support across the organisation
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Preparing documents, reports and correspondence
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Maintaining accurate records and filing systems
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Assisting with data entry and general office administration
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Ordering and monitoring office supplies
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???? Team Support n
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Assisting the broader team with day-to-day administrative tasks
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Supporting office projects and initiatives
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Helping maintain efficient and organised office operations
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Building positive relationships with staff, clients and stakeholders
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Why You'll Love Working Here You're Never Doing It Alone n
We're a supportive team that genuinely looks out for one another. When things get busy, people help. When there are wins, we celebrate them.
Variety Every Day n
No two days are the same. One moment you might be helping a client, the next you're supporting the team behind the scenes.
Meaningful Work n




Everything you do contributes to helping our clients receive the care and support they need.
Room to Grow n
We're committed to helping our people develop their skills and build rewarding careers.
About You n
We're looking for someone who:
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Loves working with people
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Has a warm and friendly personality
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Communicates confidently and professionally
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Is highly organised and reliable
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Has excellent attention to detail
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Enjoys working in a busy environment
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Can juggle multiple priorities with ease
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Is proactive and willing to help wherever needed
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Takes pride in providing outstanding customer service
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Brings positivity and energy to the workplace
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Experience We'd Love to See Highly Regarded n
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Previous experience in reception, administration or customer service
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Experience in a fast-paced office environment
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Excellent organisational and problem-solving skills
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Experience working within healthcare, aged care, disability or community services (desirable)
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Essential n
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Strong computer skills, including Microsoft Office
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Current Driver's Licence
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NDIS Worker Screening Check (or willingness to obtain)
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What's In It For You? n
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Market-competitive salary
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Meaningful, purpose-driven work
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A welcoming and supportive team culture
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Ongoing learning and development opportunities
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Career growth within a respected local organisation
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The opportunity to make a genuine difference in your community
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Ready to Join the DANS Team? n
If you're someone who enjoys helping people, thrives in a team environment, and wants to be part of an organisation that genuinely cares, we'd love to hear from you.
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Bring your personality, your organisational skills and your passion for helping others. We'll provide the support to help you succeed.
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Apply today and become the welcoming face of DANS In Home Care.
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📌 Receptionist (Dubbo)
🏢 Sunsouth Pty
📍 Dubbo