Job Description
Permanent
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Perform planned services on MULTIVAC Australia supported equipment installed on customer sites;
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Travel to customer sites as required to diagnose and rectify technical issues causing breakdowns;
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Investigate and proactively work to correct problems where machines are not performing at required levels;
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Perform machine services and rebuilds in MULTIVAC workshop as required;
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Provide technical phone support to customers where onsite attendance is not able to be provided;
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Liaise with management on service-related matters within Australia;
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Attend machine -specific training courses as directed;
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Comply with local safety guidelines and ensure risks are identified and controlled whilst working on customer sites and MULTIVAC offices.
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Relationships and Authority:
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Reports directly to State Service Manager
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Required Skills:
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A current Electrician's Licence OR be a trade qualified Fitter / Mechanic with a Restricted Electrical License;
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Experience in the food industry packaging or processing equipment is an advantage;
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Electronics skills and knowledge of PLC driven processes is mandatory;
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Advance knowledge of motor, servomotor and drive technology is a plus;
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Ability to interpret electrical and pneumatic drawings to a component level;
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Willingness to work weekends, travel at short notice and work flexible hours as required;
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Current Drivers License; and
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A robust work ethic and excellent communication skills.
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