Job Description
Employment Type
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Permanent
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Closing Date
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30 Dec *******:59pm
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Job Title
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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
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Job Summary
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As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your cooperative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
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Job Description
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Ready to Make a Difference? Join Our Iconic Team at Telstra!
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At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for aniconic Aussie brandthat's been connecting Australians for generations. You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
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Opportunities available across these locations:
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ARARAT
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HAMILTON
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HORSHAM
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WARRNAMBOOL
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WARRNAMBOOL GATEWAY
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WhatYou'llBe Doing:
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Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
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Be the Go-To Tech Expert:Stayup-to-updatewith the latest gadgets and services, offering informed guidance and solutions.
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Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
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Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
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Salary and Benefits:
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Generous Discounts:Enjoy30% off Telstra servicesand exclusive offers with over240 brands and partners.
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Leave Options:Take advantage of16 weeksof paid parental leave, theTelstra Extra Day Off,gender affirmation leave,Cultural Leave,Blood Donor Leave, and the ability topurchaseup to4 weeks ofadditionalleave.
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Training & Career Growth
Opportunities:Access
over17,000 learning programswith LinkedInLearning, andtake advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
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Flexibility:We offer flexible working hours and a supportive approach to parental leave—do it your way!
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Recognition & Rewards:Benefit frommonthly performance rewardsand a range of recognition programs to celebrate your success.
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Inclusive Culture:Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
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Is itYouWe'reLooking For?
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Great Communication Skills:You'rea naturalat connecting with people and making their day better.
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Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.
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Sales Drive:You'remotivated to achieve (and exceed!) sales targets and KPIs.
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Passion for Learning:You'reeager to grow and develop your skills in a dynamic environment.
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Resilience and Positivity:You have a can-do attitude, even when things get busy.
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Customer-Facing
Experience:Previousexperience
is a plus but notrequired—bring
yourenthusiasmandwe
'llteach you the rest!
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Join Us at Telstra Retail:
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When you become part of the Telstra team,you'rejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Wecan'twait to see whatyou'llbring to our team!

📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Warrnambool)
🏢 Telstra
📍 Warrnambool