Live the Noosa Lifestyle:
Live in office where the bush meets the beach and make one of the Sunshine Coast's most unique destinations your home.
Lead the Guest Experience:
Lead Guest Services and Housekeeping and shape memorable stays from arrival to departure.
Career Meets Lifestyle:
Build your leadership career with a growing family-owned company
Live the Noosa Lifestyle:
Live on-site where the bush meets the beach and make one of the Sunshine Coast's most unique destinations your home.
Lead the Guest Experience:
Lead Guest Services and Housekeeping and shape memorable stays from arrival to departure.
Career Meets Lifestyle:
Build your leadership career with a growing family-owned company
Why Park Lane
Park Lane is a proud family-owned Australian company creating places where people can relax, reconnect and make lasting memories.
Since ****, we've continued to grow while staying focused on what matters most - our people and our guests.
Imagine finishing work surrounded by bushland, minutes from the beach and a short ferry ride from Noosa. At BIG4 Park Lane Noosa North Shore, work and lifestyle naturally come together.
At Noosa North Shore, you'll help shape the experience at a destination known for its natural setting, relaxed atmosphere and memorable guest stays.
What We're Looking For
You're an experienced hospitality or accommodation leader who knows memorable stays come from the details: a warm welcome, spotless accommodation, a caring team and problems solved quickly.
You're a visible, hands‐on leader who develops people, improves processes and sets high standards. Organised, commercially aware and calm under pressure, you're passionate about delivering exceptional guest experiences.
Most importantly, you care about your team,



follow through on commitments and work alongside others to create a great experience for every guest.
What You'll Do
In this hands‐on role, you'll be:
Leading, coaching and supporting our Guest Services and Housekeeping teams
Ensuring accommodation is beautifully presented, clean and guest‐ready
Overseeing the guest journey from arrival through to departure
Monitoring occupancy, guest feedback and service standards
Managing rostering, wages, budgets and departmental performance
Partnering with other departments to deliver a seamless guest experience
Responding to guest feedback and finding solutions quickly
Supporting school camps, holiday programs and group stays
Improving service, efficiency, safety, compliance and presentation across accommodation and guest facilities
Keeping accommodation and guest facilities safe, compliant and consistently guest‐ready
What You'll Bring
Leadership experience within holiday parks, hotels, resorts, accommodation or tourism
Experience leading Guest Services, Front Office and/or Housekeeping teams
Strong people leadership, coaching, communication and performance management skills
Experience with rostering, budgets and operational performance
Excellent organisation skills and the ability to manage competing priorities
A proactive, solutions‐focused approach to guest concerns and day‐to‐day operational challenges
What's in it for You
Live where others holiday, with on‐site accommodation for a small weekly fee, surrounded by bushland, beaches and the natural beauty of the Sunshine Coast.
Grow your career through professional development and progression opportunities across the Park Lane Group.
Access generous staff discounts across Park Lane Holiday Parks and our wider group of businesses
Enjoy the Noosa North Shore ferry for just 50c each way
Work in a diverse holiday park environment where no two days are quite the same
#J-*****-Ljbffr

📌 Guest Experience Operations Manager (Queensland)
🏢 Park Lane Group
📍 Queensland