Job Description
Our client is a leading provider of pet cremation services in Australia with a national footprint. This role contributes significantly to providing premium customer service by carrying out pet aftercare services in a professional and compassionate manner supporting the company's purpose in "Honouring a Lifetime of Unconditional Love".
n
Responsibilities
n
n
Customer Servicen
n
Assist in phone enquiries as required including liaising with clinics and/or customers to clarify order requirements
n
n
Preparationsn
n
Washing and drying pets for viewings if needed
n
Carrying out viewing cremations and gold and platinum cremations as required
n
Managing the cool rooms and the pets on hold, liaising with the Client Care team to expedite pets to cremation within guidelines
n
n
Keepsakesn
n
Taking fur clippings from pets in accordance with client requirements
n
Preparing pets for office viewings and cremations
n
Taking clay paw prints of pets
n
Taking ink paw prints on card ensuring quality, explicit prints including trimming fur between claws and cutting claws as required
n
Taking digital paw print photos, uploading to computer system and creating cards ensuring quality of print in preparation for delivery to client
n
Place pet's ashes into urns, wooden boxes and finalise preparation of bags to be returned to clients
n




Coordinate external product engraving as required ensuring quality control is maintained and aligned with marketed products
n
Carry out accurate data entry and reporting via the Pet Tracker database
n
n
Stock Managementn
n
Assisting with warehouse duties, including stock movements, seeing in deliveries and keeping the area neat and tidy
n
n
n
Requirements
n
n
Effective verbal and interpersonal skills
n
Exceptional customer focus and service orientation
n
Ability to effectively manage multiple tasks
n
Maintain a positive attitude whilst under pressure
n
n
If this sounds like the role you've been looking for Apply Now.
n
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
n
Aboriginal and Torres Strait Islander people are encouraged to apply.
n
By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more

-policy

📌 3X Keepsake & Preparation Coordinators - Morisset (New South Wales)
🏢 Manpower Australia
📍 New South Wales