National Account Manager
Date Posted: 16 Sept ****
Primo Foods is looking for a
National Account Manager
to drive our Independent Retail portfolio.
This role is based in Chullora and is responsible for managing Primo's portfolio across National Metcash Deli, Meat and Ambient Grocery while delivering commercial performance, executing channel strategy and coordinating activity with State Metcash teams and designated NSW MSO groups.
Working closely with internal stakeholders and key customer contacts, this is a critical role in delivering growth, promotional execution and commercial outcomes across the Independent Retail channel.
Key Responsibilities
Manage Primo's portfolio across National Metcash Deli, Meat and Ambient Grocery
Build and maintain strong relationships with National Metcash Trading Managers, Buying Assistants and State Fresh Buying Teams
Develop and manage effective relationships with internal and external stakeholders to support commercial objectives
Provide regular communication with State Operations Managers on key deliverables, activations and events
Develop, implement and review promotional programs and investment opportunities across Metcash and key NSW MSO customers
Coordinate and deliver category review processes in line with customer timelines, category strategy and innovation plans
Develop and execute Joint Business Plans (JBPs) that drive sales growth and support channel strategy




Implement action plans to optimise pricing, trading terms and return on investment across the customer portfolioContribute to forecasting activities through accurate and timely input to support supply planning and financial performance
Manage trade spend, promotional setup, claims processes and provide performance insights and recommendations to senior management
What You'll Bring
Strong experience in a similar National Account Management within a rapid-paced FMCG environment
Experience working with Metcash or Independent Retail customers, with fresh or deli category exposure highly regarded
Strong stakeholder management and relationship-building capability across customers and internal teams
Proven forecasting, trade spend, financial analysis and commercial management skills
Strong negotiation, selling, project management and problem-solving abilities
Proficiency in Microsoft Office applications and with industry tools such as IRI and Nielsen
Why Join Primo?
At Primo, we're committed to creating a workplace where people feel supported, valued, and connected.
You'll also enjoy:
Annual performance bonus program
Paid parental leave
Discounts on health insurance and leading retail brands
Exclusive savings at our onsite butcher and deli shop
Free onsite parking
The opportunity to work for a market-leading and trusted Australian brand
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