Urgent Care Manager | Lead, Inspire & Still Stay Clinical
Full time Permanent | Wollongong location
We're partnering with a leading healthcare provider to find an experienced healthcare professional to lead a growing Urgent Care Clinic. This unique opportunity offers a
75% clinical / 25% leadership split
, giving you the best of both worlds: hands‐on patient care alongside meaningful leadership responsibilities.
About the Client
Our client is one of Australia's leading healthcare providers, delivering accessible, patient-centred healthcare through an extensive network of medical and urgent care clinics. Driven by innovation and community impact, they are expanding their urgent care services to provide Australians with high‐quality alternatives to hospital emergency departments.
About the Role
This is an exciting opportunity for an experienced
Paramedic, Emergency Department Nurse, ANUM, Clinical Coordinator, or healthcare leader
looking to take the next step in their career.
As the Urgent Care Manager, you'll play a pivotal role in leading daily clinic operations, supporting and developing your team, and ensuring exceptional patient experiences. You'll work closely with clinicians, nurses, practice staff, hospitals, GPs and community stakeholders while helping drive service excellence and operational success.
Key Responsibilities
Lead the day‐to‐day operations of a busy Urgent Care Clinic
Oversee workforce planning, rostering, recruitment and onboarding
Support staff development through coaching,



training and performance management
Drive patient flow, operational efficiency and service excellence
Ensure compliance with clinical governance, quality and accreditation standards
Manage stock, equipment, facilities and site operations
Collaborate with hospitals, GPs and community stakeholders
Foster a positive, high‐performing and patient‐focused team culture
Identify opportunities for continuous improvement and service growth
About You
We're looking for someone who combines solid clinical expertise with a passion for leadership.
Current AHPRA registration as a Registered Nurse or Paramedic
Minimum 3 years' experience in Urgent Care, Emergency, Primary Care, Paramedicine or a similar clinical setting
Previous leadership, supervisory or coordination experience
Strong operational, organisational and problem‐solving skills
Ability to lead and motivate multidisciplinary teams
Excellent stakeholder management and communication skills
A patient-first mindset and commitment to service excellence
A proactive approach to improving systems, processes and patient outcomes
What's in It for You?
Unique 75% clinical / 25% leadership role
Career progression opportunities within a growing healthcare network
Supportive leadership team and established operational support
Ongoing professional development and leadership growth
Opportunity to influence healthcare delivery within your local community
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