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Reporting to Area Manager Customer Service and Logistics, the Administrator – Service Operations you'll be responsible for ensuring our showroom and retail areas are well-presented, organised, and customer-focused while providing exceptional service to customers and internal stakeholders.
Roster
Monday – Friday offering either a 6.5- or 8.5-hour day excluding meal break
Location
Perth Precinct
What you'll do
Delivering exceptional front-of-house customer service
Assisting customers with product enquiries and purchases
Maintaining showroom presentation and visual merchandising standards
Supporting stock control and stocktaking activities
Processing orders and coordinating inventory requirementsAssisting with branch administration and store documentation
Participating in store meetings and supporting operational activities
Working closely with the branch team to ensure a seamless customer experience
What you'll bring
Experience in customer service, retail, hospitality or a similar customer-facing environment
Solid communication and interpersonal skills
Experience with stock management, stocktaking or inventory processes
Good administrative and organisational skills
The ability to multitask and manage competing priorities
A proactive and team-oriented approach to work
Knowledge of retail or shop-front operations
Visual merchandising experience
Parts, warehousing or inventory exposure




Experience supporting ordering or purchasing activities
Our Benefits inclusive of but not limited to:
Financial Benefits
– Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
Health & Wellness
– Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
Culture & Career
– Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
Recommend & Spend
– Chance to receive a referral bonus up to $**** for applicable roles.
Additional Perks
– Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan chance
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
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📌 Administrator - Service Operations (Western Australia)
🏢 Westrac
📍 Western Australia