Job Description
Responsibilities
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Developing a complete understanding of key account needs.
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Developing a solid and trusting relationship between major key clients and company.
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Resolving key client issues and complaints through effective communication within Sherwin Williams and customers.
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Provide technical support to assist with customer issues and new product introductions.
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Expand the relationships with existing customers by working with Technical to propose solutions that meet their objectives, and support customer line investigations.
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Work with team members to ensure the correct products and services are delivered to customers in a timely manner. Include forecasting based on customer information and usage.
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Planning and presenting reports on account progress, goals,



and quarterly initiatives to share with team members.
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Analyzing client data to provide customer relationship management
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Study the market and look for new opportunities.
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Qualifications
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FORMAL EDUCATION: n
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Required: Bachelor's degree or above
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Preferred: Degree in Chemistry, Chemical Engineering or Business Administration
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KNOWLEDGE & EXPERIENCE:n
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Required: At least 5 years of relevant Sales / Technical experience
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Preferred: Good communication and writing skills.
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Good understanding of Microsoft software.
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Valuable understanding of databased systems.
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📌 Technical Sales & Service Manager, Anz (Victoria)
🏢 Sherwin-Williams
📍 Victoria