19 Sep
|
Hutcheon & Pearce
|
New South Wales
19 Sep
Hutcheon & Pearce
New South Wales
Are you an experienced Parts Manager, Senior Parts Interpreter, Parts Supervisor or dealership professional ready to take the next step with one of Australia's leading John Deere dealerships?
Hutcheon & Pearce is looking for a Parts Manager to lead our Forbes and Condobolin branches.
This is an exciting prospect to lead a dedicated team, build strong customer relationships and play a key role in the ongoing success of two thriving regional branches.
This role offers the perfect balance of leadership, customer engagement, inventory management and commercial operations. You'll work closely with customers, parts personnel, service teams and branch leadership while helping drive sales growth, operational efficiency and an exceptional customer experience.
About the Role:
Reporting to the Branch Manager, you will lead and support the Parts team to ensure our customers receive the highest standard of service and support. Your responsibilities will include:
Leading, mentoring and developing a team of Parts Interpreters and Parts personnel
Driving a customer-first culture by building strong relationships and delivering outstanding service outcomes
Managing parts department operations across Forbes and Condobolin to ensure efficient and effective day-to-day performance
Supporting parts sales growth through proactive customer engagement, merchandising and inventory management
Monitoring and maintaining accurate stock levels, inventory control processes and stock ordering programs
Managing warranty and return processes to maximise recovery opportunities and maintain compliance
Monitoring key performance measures including parts sales, inventory performance, customer satisfaction and team engagement
Driving a culture of safety, accountability and continuous improvement
Working collaboratively with Service,
Sales and branch leadership teams to support the success of the entire dealership
What We're Looking For:
We're looking for someone who combines strong operational knowledge with genuine people leadership. You will ideally have:
Previous leadership experience within a Parts Department, dealership or relevant aftermarket environment
Strong understanding of parts operations, inventory management and customer service principles
Proven ability to lead, motivate and develop a team
Commercial awareness with the ability to analyse performance and drive results
Excellent communication and relationship-building skills
Strong organisational skills and attention to detail
Experience with Microsoft Office applications and dealership management systems
Knowledge of John Deere products, agricultural machinery or related industries will be highly regarded
Agricultural machinery or dealership experience will be highly regarded, however we are also open to strong leaders from automotive, heavy diesel, mining, earthmoving or other related industries.
About Us:
Hutcheon & Pearce is the largest Australian family-owned John Deere dealership, proudly serving customers across NSW for more than 70 years. With 20 locations and a commitment to exceptional customer service, we support customers across the Agriculture, Construction, Forestry and Lifestyle sectors with industry-leading equipment and after-sales support.
Based across Forbes and Condobolin, this is a fantastic opportunity for an experienced parts professional looking for a leadership role with a respected agricultural machinery business.
If you're ready to lead a team, drive customer satisfaction and become an integral part of the Hutcheon & Pearce team, we'd love to hear from you.
Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life.
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📌 Parts Manager - Agricultural Machinery (New South Wales)
🏢 Hutcheon & Pearce
📍 New South Wales