Job Description
Organisation: Stepping Stone House
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IT Systems & Data Administrator
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Location: Rockdale, Sydney
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Employment Type: Part-Time (2 days per week)
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Classification: SCHADS Level 4.1
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Organisation: Stepping Stone House
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Help End Child and Youth Homelessness Through Technology
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At Stepping Stone House, we believe every child and young person deserves a safe place to call home. Our vision is to end child and youth homelessness in Australia by delivering innovative, evidence-based programs that create lasting change.
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We're looking for an enthusiastic and capable IT Systems & Data Administrator to help manage and improve our technology setting, support staff, strengthen data quality, and contribute to innovative digital projects that directly support our mission.
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This is an excellent opportunity for someone who enjoys a varied role spanning IT support, systems administration, reporting, data management, cybersecurity, and emerging technologies including AI and automation.
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About the Role
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Reporting to the IT Support Engineer, you'll provide practical, responsive support across the organisation's technology ecosystem while helping drive continuous improvement and digital transformation initiatives.
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Key responsibilities include:
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Supporting and maintaining Microsoft 365, SharePoint, Teams, Salesforce and other business systems.
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Maintaining Power BI dashboards, datasets and reporting processes.
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Assisting with data quality, validation, cleansing and reporting projects.
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Providing IT support,



troubleshooting and system administration across the organisation.
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Managing user accounts, licenses, devices and access permissions.
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Supporting cybersecurity, privacy, governance and compliance activities.
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Developing system documentation, guides and procedures.
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Delivering staff training and promoting the effective use of technology, AI and automation tools.
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Supporting digital projects and technology improvements from planning through implementation.
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About You
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We're looking for someone who combines strong technical skills with excellent people skills and a genuine desire to make a difference.
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You will ideally have:
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Essential
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Qualifications in Information Technology, Business Systems, Data Analytics or a related field, or equivalent experience.
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Experience supporting Microsoft 365, SharePoint and Teams.
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Experience administering Power BI reporting environments.
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Experience with Salesforce administration and data quality activities.
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Knowledge of user access management, device administration and cybersecurity principles.
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Strong analytical, troubleshooting and problem-solving skills.
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Excellent communication skills and the ability to support non-technical users.
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A current Working With Children Check and Criminal Record Check (or willingness to obtain).
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Desirable
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Experience in the not-for-profit or community services sector.
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Experience with Power Automate, Copilot, AI tools or workflow automation.
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Microsoft, Power BI, Salesforce or cybersecurity certifications.
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Why Join Us?
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Work for a purpose-driven organisation making a real impact in the lives of vulnerable young people.
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Opportunity to contribute to major digital transformation and data projects.
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Flexible part-time arrangement.
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Exposure to modern cloud technologies, Power BI, Salesforce and AI-enabled solutions.
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Collaborative and supportive team culture built on Fun, Allyship, Connection, Creativity, Trustworthiness and Self-Determination.
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Apply Now
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If you're passionate about technology, data, innovation and making a meaningful difference, we'd love to hear from you.
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Submit your resume and a brief cover letter outlining your experience and suitability for the role.
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