This role offers variety, autonomy and the opportunity to make a tangible impact by supporting innovative learning environments and critical technology services.
Key responsibilities
As an IT Support Officer you will support the Construction Centre of Excellence and the Institute of Applied Technology Digital, a National Centre of Excellence based from either Kingswood or Meadowbank campus to provide high-quality technical support to staff, students and stakeholders.
Working in a dynamic and rapid-paced environment, you will deliver both virtual and on-site support, diagnosing and resolving a broad range of intermediate to complex technical issues while ensuring an exceptional customer experience.
As part of a highly collaborative team, you will manage competing priorities,



work closely with a diverse range of stakeholders and contribute to the continuous improvement of IT support services.
What you need
Certified copies preferred; these will be required if successful for the role.
You are an experienced and customer-focused IT professional who enjoys solving problems and helping others.
With strong technical knowledge and a calm, professional approach, you can effectively diagnose issues, provide practical solutions and communicate complex information in a way that is easy for customers to understand.
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📌 It Support Officer Centres Of Excellence Meadowbank Nsw Australia Kingswood (Sydney)
🏢 TAFE NSW
📍 Sydney