CGL – Retail Services
is the retail marketing division of the
Clemenger Group
. With our two market-leading brands,
Creative Activation
and
Clemenger Field Marketing
, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.
Clemenger Group
is an endorsed
Work180
employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.
Job Description
If you are looking to launch your career in client/account management within Field Marketing, then this is the perfect place to kick start your career!
We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. As the National Program Executive, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.
Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!
An attractive total salary package is on offer
Ongoing training and support
Great company culture
Primary Responsibilities:
Develop and manage operational processes and procedures to ensure productive and effective field and client timelines




Communication management and supervision of client and field priorities
Ensure timelines agreed between client and field team are adhered to
Effective communication between client and field team to ensure desired outcomes are met
Work closely with the ProgramManager to develop and implement minimum reporting standards
Understand patterns and risks in data and provide insights to Account Manager
Manage Web based reporting site
Present analysis and recommendations on areas of opportunity within the program
Prioritiestasks and manages time effectively to drive personal productivity
Assistwith ad hoc management / client requests where needed (store visits / follow up
Manageclient queries with urgency and is thorough and professional in follow up and communication
Displayresilience and perseverance when confronted by challenges and setbacks
Radiatepositivity to influence, build and drive effective relationships
About You:
Previous experience in a Client or Sales Coordinator role is desired
Previous field or retail experience will be highly regarded
Ability to resolve issues, adapt to change and refine processes
Strong IT skills (MS Office skills especially Excel)
Ability to prioritise and manage time effectively
High level of written and oral communication skills
Strong attention to detail
Please note only short-listed candidates will be contacted.
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📌 National Program Executive (New South Wales)
🏢 Clemenger Field Marketing
📍 New South Wales