At Winc, we inspire Australians with better ways to work and learn. We provide a wide range of products and solutions - from office and school essentials to print, marketing, and workspace technology - supporting over 100,000 workplaces nationwide.
We're known for exceptional customer service (70%+ NPS) and were recognised in **** as an Australian Business Award winner for Customer Service Excellence and Customer Experience Management.
ACCOUNT MANAGER - INTERNAL SALES | DARWIN
ROLE PURPOSE
We're looking for an
Account Manager to join our Darwin team in an internal, office-based sales role
. You'll manage an existing portfolio of business customers, build strong relationships and identify opportunities to help your customers get more value from Winc.
You don't need to come to us with years of formal Account Management experience. If you have a strong background in
sales, customer service or relationship management
, enjoy working towards targets and know how to turn a conversation into an chance, we'd love to hear from you.
KEY ACCOUNTABILITIES
This is a
predominantly office-based internal sales role
where relationships matter. You'll spend your time speaking with customers, understanding their businesses, solving problems and identifying opportunities to grow their relationship with Winc.
You'll be responsible for:
Managing and developing an existing portfolio of business customers
Building genuine, long-term relationships with your customers and key contacts
Proactively connecting with customers by phone, email and online meetings




Identifying opportunities to grow accounts across Winc's broad range of products and solutions
Retaining customers and increasing their engagement with Winc
Preparing quotes, proposals and tailored customer solutions
Working with our wider sales and specialist teams to deliver the best outcomes for customers
Keeping on top of sales activity, opportunities and customer follow-ups
Working towards achievable sales, retention and profitability targets
WHAT WE LOOK FOR
We're more interested in
your attitude, communication skills and ability to build relationships
than a particular career background.
You might already work in internal sales or account management, or you could be ready to take the next step from customer service, retail, hospitality, administration or another customer-focused sales environment.
You'll thrive in this role if you:
Naturally build rapport and enjoy talking with customers
Are confident picking up the phone and starting a conversation
Have a customer-first mindset while also recognising sales opportunities
Are organised and comfortable managing multiple customers and priorities
Enjoy working towards targets and seeing measurable results
Can confidently use systems, data and customer information to make decisions
Communicate clearly and professionally,



both verbally and in writing
WORKING WITH WINC
Our highly engaged team work together to create a positive impact both at Winc and in the communities we operate. We are a collaborative bunch, continually improving our performance and the value we deliver.
We believe we're better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
We are focused on working towards a more sustainable future through our Winc Social Agenda - our plan to make a difference through Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging and Management of Waster as well as Ethical Sourcing. This is where we take action to make the biggest different.
We're passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc. Over 45% of the roles we advertised in **** were awarded to an internal candidate!
We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
And finally, there's plenty of perks! Our much-loved quarterly Winc Awards recognition program, team discounts and plenty of corporate partner discounts.
#J-*****-Ljbffr

📌 Account Manager - Internal Sales | Darwin (Australia)
🏢 Winc
📍 Australia