At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.
We have an exciting opportunity for a critical and analytical thinker to join our Finance Operations team as an MDM Analyst. This person thrives in an environment that promotes a high level of accuracy, governance, and process improvement. Adaptable in ever-changing environments, they will be able to address system issues effectively and efficiently and maintain strong relationships with stakeholders.
As a MDM Analyst, you will be responsible for:
Timely and accurate actioning of cases that come through the system from stakeholders
Maintaining and updating data to accurately reflect contracts or variations to eliminate discrepancies
Issue resolution of all cases, with a focus on long term solutions
Solving carrier invoicing and credit issues in collaboration with the Claims team
Proactively communicating around, and efficiently resolving all discrepancies with internal and external stakeholders
Be a part of ongoing stakeholder training to enhance processes & systems




Process improvement and efficiency identification
We are looking for:
Minimum of 12 months of Analytical and/or Systems experience
MS Office (Intermediate – Advanced Excel)
Successful track record of problem solving and continuous improvement projects
Proven ability to manipulate, analyse and interpret data for decision-making
Demonstrate strong mathematical ability
Commerce or Business Info Systems qualification desirable
Ability to work in a fast-paced and high-volume environment
This is a fantastic opportunity to join an organisation that places value on your professional development and growth within the business.
These benefits include:
Strong focus on regular and ongoing professional development training, enhancing skills and career progression
A dynamic and empowering culture, where we challenge each other to do it better
An opportunity to be part of an industry leader
Up-to-date office space and technology, located within Moorabbin's ever evolving Morris Moor complex
Free parking and onsite café
Company functions and team building activities
Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally
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📌 Mdm Analyst (Melbourne)
🏢 Efm
📍 Melbourne