We're partnering with a respected financial services organisation on a major customer support project, and we're looking for organised, customer‐focused people who can balance call‐centre style service with accurate administrative processing.
If you're considerate, detail‐driven and comfortable working across multiple systems, this is a great prospect to support a brand that genuinely values care, professionalism and customer trust.
What you'll be doing
Handling inbound and outbound customer enquiries with clarity and empathy
Responding to written enquiries, deletion requests and closure requests
Processing customer information and updating records accurately
Following structured workflows and compliance requirements




Supporting back‐office tasks such as checking batch closure jobs and assisting with exception handling
Working closely with internal teams to resolve issues efficiently
Who we're looking for
Experience in customer service, call centre, client support or admin
Financial services background helpful, but not essential
Strong written and verbal communication skills
High attention to detail — you're someone who gets things right the first time
Conscientious, considerate and brand‐aware
Comfortable working in a structured, process‐driven environment
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📌 Client Service Administrator (New South Wales)
🏢 Mecca Recruitment Group
📍 New South Wales