Job Category: Administration & Office Support
Are you passionate about aged care and want to work with other like-minded people?
Coolibah Care has been the aged care provider of choice in the Peel region for over 50 years.
We are an independent not-for-profit organisation, offering a range of services including residential care, independent living, home services, respite and day care.
What we can offer you:
At Coolibah Care', we are committed to providing a supportive and rewarding work environment for our employees.
Salary
- market-competitive salary and generous salary packing of up to $15,900 per year.
This allows you to pay your expenses from your salary before tax which increases your take home pay
Ongoing
training and development
opportunities
Culture
- a flexible, diverse and inclusive working environment with the prospect to truly to make a difference in someone's life everyday
Reward and Recognition Platform
- rewarding our employees who go above and above and also have access to a range of discounts.
Staff benefits
- 20% staff discount on Gym and Aqua memberships at Mandurah Aquatic and Recreation Centre
Hours
- Flexible work hours to maintain a healthy work-life balance.
Great
Central Mandurah location
and
Free Parking
Coolibah Care is an equal opportunity employer.
Applicants from diverse backgrounds, such as Indigenous people, people with disabilities or individuals from different cultural backgrounds are encouraged to apply.
Applications for this position are open until a suitable pool of candidates is received.
This means the vacancy may close without notice.
Job Description




We're looking for a proactive and solutions-focused
Scheduler – Rostering & Administration
to join our Home & Community Care team and play a pivotal role in delivering high-quality, person-centred services to clients living in their own homes.
This is a full-time position working Monday to Friday on a rotating roster of two weeks 10am to 6pm and then two weeks 6am to 2pm.
Why This Role Matters
Behind every great home care service is a well-built roster.
In this role, you'll coordinate Care, Clinical, Support, and Lifestyle & Wellness staff to ensure:
Clients receive services that meet their needs and preferences
Staff are matched based on skills, qualifications and continuity of care
Travel time is optimised for efficiency
Services align with the strengthened Aged Care Quality Standards
You won't just fill shifts — you'll enable safe, dignified and reliable care for people in our community.
What You'll Be Doing
Rostering & Scheduling
Create and manage daily and weekly rosters across multiple service streams
Match staff to clients based on skills, qualifications and availability
Adjust schedules to respond to changing needs and competing priorities
Use mapping and scheduling systems to minimise travel time




Monitor and analyse roster efficiency
Review visits to support accurate billing and reporting
Communicate clearly and respectfully with clients and families about schedules
Work to accommodate preferred visit times wherever possible
Manage incoming calls and direct enquiries appropriately
Maintain a high standard of professionalism and client dignity
Administration & Compliance
Support audits and quality improvement initiatives
Maintain accurate, confidential records
Process referrals and manager associated documentation
Collate kilometre claims and coordinate brokerage bookings
Work closely with Care Partners, Team Leaders and HR
Ensure planned care is achievable from a rostering and resourcing perspective
Escalate issues impacting service delivery or compliance
Support staff credentialing and training with minimal roster disruption
What You'll Bring
Certificate IV in Administration (or equivalent experience)
Demonstrated rostering/scheduling experience
Experience in aged care (highly regarded)
Strong understanding of the strengthened Aged Care Quality Standards
Knowledge of Enterprise Agreements and workforce compliance
High-level communication and customer service skills
Exceptional organisational ability and attention to detail
Confidence using scheduling, mapping and general computer systems
A calm, solutions-focused approach when priorities shift
Address
30 Third Avenue, Mandurah, WA, ****
Coolibah does not permit smoking or vaping on our site.
#J-*****-Ljbffr

📌 Scheduler: Rostering And Administration (Mandurah)
🏢 Coolibah Care
📍 Mandurah