Hall Veterinary SurgeryHall,ACT Full time RR-*****
Hall Veterinary Surgery is looking for a friendly, organised and compassionate Veterinary Receptionist to join our dedicated team!
As the first point of contact for our clients and their beloved pets, our reception team plays an essential role in creating a welcoming and positive experience from the moment clients walk through our doors.
You will work closely with our veterinarians and nursing team to ensure the smooth and efficient operation of our busy veterinary practice.
About the Role
This is a full-time position suited to someone who is professional, approachable and enjoys working in a fast-paced team environment.
Your day-to-day responsibilities will include:
Welcoming clients and their pets and providing warm, friendly customer service
Managing appointments and coordinating the daily diary
Answering telephone calls and responding to email enquiries
Processing payments and handling general billing enquiries
Maintaining accurate and up-to-date client and patient records
Liaising with veterinarians and veterinary nurses to support the smooth running of the practice
Assisting clients with empathy, professionalism and understanding, particularly during difficult or emotional circumstances
Providing information to clients regarding appointments, treatments and general practice services
General reception, administration and practice support duties




Helping to maintain a clean, organised and welcoming reception area
About You
We are looking for someone who:
Has excellent communication and interpersonal skills
Is friendly, approachable and compassionate
Has strong attention to detail and excellent organisational skills
Can confidently multitask and prioritise in a busy environment
Is reliable, professional and well presented
Works well both independently and as part of a team
Has a genuine passion for animals and their health and welfare
Enjoys building positive and lasting relationships with clients
Comfortable handling sensitive situations with empathy and professionalism
Previousreception,administration,orcustomerserviceexperienceispreferred,withveterinaryormedicalreceptionexperiencehighlyregarded.
Why Join Hall Veterinary Surgery?
At Hall Veterinary Surgery, our clients and their pets are at the heart of everything we do.
You will be joining a dedicated team that is passionate about providing high-quality veterinary care while supporting our clients through every stage of their pets' lives.
This is an opportunity to become an important part of a caring, qualified team where your contribution makes a genuine difference to the experience of pets, their owners and our veterinary staff.
Level 2, Building A, The Park Estate, 5 Talavera Road, Macquarie Park, NSW ****
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