Collections Agent | Top-Rated Fintech | $*******K + Super + 5% Bonus
Applicants must be Australian Citizens or Permanent Residents.
MAYDAY is excited to partner with a market-leading fintech to recruit motivated, ambitious, and customer-focused individuals to join their high-performing Collections team.
This isn't your typical collections role.
You'll work directly with small business owners, helping them navigate challenging financial situations while developing tailored repayment solutions that deliver positive outcomes for everyone involved.
If you're a confident communicator who loves solving problems, building relationships, and achieving goals, we'd love to hear from you.
No collections experience required.
Full training and ongoing coaching will be provided.
What's in it for you?
$80,********,000 Base + Super + 5% Bonus
Sydney CBD location with hybrid flexibility (1 day WFH)
Join an award-winning fintech recognised as one of Australia's Top Employers
Extensive onboarding, coaching, and career development programs
Clear progression pathways and internal promotion opportunities
Fun, energetic, and collaborative team culture
Regular team events, wellness initiatives, and employee perks
Work within a growing business where high performers are recognised and rewarded
What you'll be doing
Managing a high volume of inbound and outbound customer conversations
Building strong rapport with small business owners
Understanding customer circumstances and identifying suitable repayment solutions




Negotiating positive outcomes with empathy and professionalism
Overcoming objections and handling challenging conversations confidently
Managing your own portfolio of customer accounts
Recording customer interactions through Salesforce and internal systems
Working towards individual and team performance targets
Collaborating with colleagues across the business to deliver outstanding customer outcomes
About you
We're looking for attitude, drive, and potential over industry experience.
You may be:
A recent university graduate
Working in sales, customer service, hospitality, retail leadership, recruitment, banking, or a contact centre environment
Looking to build a long-term career within a growing fintech business
You'll also bring:
Strong communication and relationship-building skills
A resilient and solutions-focused mindset
Confidence in handling difficult conversations
A competitive, goal-oriented approach
High levels of motivation and personal accountability
Strong emotional intelligence and empathy
The ability to thrive in a fast-paced environment
Why this role stands out
This is a rare opportunity to join a business where culture, development, and performance genuinely go hand in hand.
You'll be supported by experienced leaders, surrounded by high-performing colleagues, and given every chance to grow your career while making a real difference to Australian small business owners.
#J-*****-Ljbffr

📌 Collections Specialist (Sydney)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Sydney