Company Description
Advanced Liverpool Medical Centre is a community-focused family operated medical practice serving patients in the Greater Sydney Area with a range of primary and preventative health services. The centre is committed to delivering accessible, high-quality care in a supportive and professional environment. It places strong emphasis on efficient practice operations, regulatory compliance, and continuous improvement of patient experience. Team members collaborate closely across clinical and administrative functions to ensure safe, timely, and respectful care for all patients.
About the role
To work collaboratively with, and provide backup support to, the Practice Manager – Operations & Staff, while overseeing the medical centre's business performance, compliance and accreditation, practitioner (GPs, allied health, specialists) administration, information technology, facilities, policies and procedures, quality systems and strategic operational development, ensuring the delivery of high-quality patient care, efficient and effective operations, compliance with regulatory requirements and best-practice principles, the maintenance of high standards of service delivery, and the achievement of the medical centre's strategic objectives and KPIs.
Key responsibilities
Monitor business performance and identify improvements in consultation with the Medical Centre Director
Review, reduce and monitor operating costs and practice expenses to identify savings opportunities
Monitor practitioner billings and service-fee arrangements, implementing tools to improve billings
Prepare monthly cost reports identifying potential savings and revenue opportunities
Coordinate administrative onboarding of new practitioners, GPs and allied health
Maintain practitioner documentation, credentialing records, agreements and employment contracts
Monitor registration, insurance, credentialing and documentation expiry dates
Develop, implement and manage practice-wide systems, operational policies, procedures and processes incorporating industry standards and best-practice principles
Regularly review policies,



procedures and systems to ensure they remain effective and appropriate
Monitor adherence to practice standards, policies, procedures and accreditation requirements
Oversee the practice management software and hardware environment and coordinate IT provider relationships
Manage system access, user permissions, software upgrades and new system implementations
Ensure appropriate data backup, cybersecurity and business-continuity processes are maintained
Coordinate practice accreditation and maintain ongoing accreditation readiness
Monitor administrative compliance with relevant healthcare, accreditation and regulatory requirements
Coordinate accreditation documentation and evidence
Identify opportunities for new systems, services and initiatives, conduct analysis and provide recommendations to the Medical Centre Directors
Champion, coordinate and implement significant new systems, services, programs, policies and practice-wide initiatives once approved
Undertake forward operational planning for the medical centre in consultation with the Medical Centre Director
Monitor changes to relevant regulations, legislation, Medicare requirements and accreditation standards
Manage key suppliers, service-providers and medical representatives' relationships
Review contracts and service agreements and monitor contract renewal dates
Monitor practice growth and business performance, analyse practitioner utilisation and appointment demand
Identify opportunities to introduce or expand services and lead recruitment of additional practitioners
Undertake continuous process improvement across all areas to remove redundancies and increase efficiencies
Coordinate cleaning,



maintenance and repairs and identify maintenance issues
Coordinate building access, keys, security and after-hours arrangements
About you
Experience in practice management, business administration or healthcare administration
Strong financial and business acumen with ability to analyse costs and identify savings opportunities
Knowledge of healthcare compliance, accreditation standards and regulatory requirements
Experience with practice management software and IT systems
Excellent organisational and project management skills
Strong communication and stakeholder management abilities
Ability to work collaboratively and provide support to other team members
Attention to detail and ability to maintain accurate records and documentation
Demonstrated skills in medical practice administration and operations management, including workflow coordination, rostering, and patient service.
Strong business and financial management skills, such as budgeting, reporting, billing oversight, and performance tracking.
Experience with compliance, risk management, and accreditation processes in a healthcare or similar regulated environment.
Proficiency in practice management systems and electronic health records, with the ability to manage system configuration, data integrity, and user support.
Effective people leadership skills, including staff supervision, training, performance feedback, and conflict resolution.
Excellent communication and interpersonal skills, with the ability to interact professionally with patients, clinicians, and external stakeholders.
Solid organizational and problem-solving abilities, with attention to detail and the capacity to manage multiple priorities.
Relevant tertiary qualification in health administration, business management, or a related field, or equivalent experience in medical or allied health practice management.
Understanding of Australian healthcare funding and Medicare processes is highly beneficial.
Commitment to equity, diversity, inclusion, and respectful care for all patients and staff.
#J-*****-Ljbffr

📌 Medical Centre Practice Manager - Business, Compliance And Systems (New South Wales)
🏢 Advanced Liverpool Medical Centre
📍 New South Wales