Export Air - Wholesale Coordinator – Sydney
We are looking for an experienced and motivated Export Air Coordinator to join our Sydney team on a full-time basis. This is an excellent opportunity for someone who enjoys working in a fast-paced freight forwarding environment, has a strong customer focus and takes pride in delivering accurate, reliable and professional service. In this role, you will be responsible for coordinating export airfreight shipments while building and maintaining strong relationships with our customers, airlines and industry partners.
Key responsibilities
Coordinate export airfreight shipments from booking through to completion
Liaise with existing and new customers to understand their requirements and provide skilled support
Maintain clear and timely communication with customers, providing shipment updates, guidance, and enquiry resolution
Ensure customer KPIs are consistently achieved
Accurately process and maintain shipment information within CargoWise
Negotiate competitive rates and maintain strong relationships with airlines and other service providers
Prepare and complete export documentation accurately and within required timeframes
Complete billing and invoicing processes accurately and on time
Ensure compliance with relevant customs, airline and Dangerous Goods requirementsWork closely with customers, airlines, suppliers,



warehouse staff and internal teams to ensure smooth shipment coordination
About you
4–5 years' experience in export freight forwarding or export operations
Previous experience as an Export Coordinator, preferably within airfreight
Strong knowledge of freight forwarding and customs terminology and processesExcellent customer service and relationship-building skills
Strong airline negotiation and relationship management skills
Excellent problem-solving and decision-making abilities
Previous experience working with CargoWise
Excellent attention to detail with strong planning and organisational skills
The ability to prioritise and manage multiple tasks in a busy environment
Excellent written and verbal communication skills
About us
We are a well established, Australian freight forwarding company with a strong reputation for delivering quality service and building long-term relationships with our customers and industry partners. Our success is built on integrity, teamwork, customer service, and a commitment to finding smarter freight solutions. As our business continues to grow, we value a high-performance culture where hard work, initiative and results are recognised and rewarded. We encourage our team to take ownership, develop their skills and play an important role in our continued success.
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📌 Export Air - Wholesale Coordinator – Sydney (New South Wales)
🏢 seek.com.au
📍 New South Wales