Peters Building Company is looking for an experienced
Service & Operations Administrator
to join our small team in Mitchell and help coordinate the day-to-day delivery of our maintenance and project works.
This is
not a traditional reception or data-entry role
. You'll be directly involved in our daily operations, working with clients, supervisors, trades and subcontractors to keep jobs moving from the initial work order right through to completion.
It's a busy and varied position suited to someone who enjoys
organising people, solving problems, communicating with clients and getting things done
.
About the role
Peters Building Company is looking for an experienced
Service & Operations Administrator
to join our small team in Mitchell and help coordinate the day-to-day delivery of our maintenance and project works.
This is
not a traditional reception or data-entry role
. You'll be directly involved in our daily operations, working with clients, supervisors, trades and subcontractors to keep jobs moving from the initial work order right through to completion.
It's a busy and varied position suited to someone who enjoys
organising people, solving problems, communicating with clients and getting things done
.
Key responsibilities
Receiving and coordinating client work orders and maintenance requests
Scheduling trades, subcontractors and supervisors
Communicating with clients and contractors by phone and email
Following up outstanding works and ensuring client deadlines are met
Updating jobs, notes, photos and documentation within
AroFlo
Assisting with quotes, purchase orders and job documentation
Coordinating site access, inductions and contractor requirements
Monitoring jobs from initial request through to completion and close-out
Providing general administration and operational support to the PBC team
About you
We're looking for someone who can take ownership of their work and
doesn't need to be constantly reminded to follow something up
.
Ideally, you'll have:




Previous experience in
administration, service coordination or operations
Experience within
construction, building maintenance, facilities management, trades or a similar service-based business
is highly desirable
Experience using
AroFlo, Simpro, ServiceM8 or another job/work-order management system
is highly desirable
Strong Microsoft Office and general computer skills
Excellent written and verbal communication skills
Confidence picking up the phone and dealing directly with clients and contractors
Strong organisational skills and the ability to manage multiple jobs and deadlines
Good attention to detail and the ability to follow tasks through to completion
Initiative, common sense and a practical approach to problem-solving
A positive attitude and willingness to become part of a small, close-knit team
About Peters Building Company
Peters Building Company is a locally owned and operated Canberra construction and maintenance company delivering building, maintenance and project works throughout
Canberra, Sydney and regional NSW
.
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For more than 12 years, we've built long-term relationships with major organisations across
retail, education, commercial property, childcare and facilities management
.
We're a small team with a large and varied client base, so you'll have the opportunity to work across everything from reactive maintenance jobs through to larger building projects.
What we offer
$70,000–$75,000 + Super
, depending on experience
FREE onsite parking at our Mitchell office
Full-time Monday to Friday –
8:30am to 4:30pm
One work-from-home day per week once fully trained and established in the role
Stable, long-term employment
Salary reviews based on performance
Training in PBC systems and processes
A small, friendly team where your contribution is noticed
Exposure to major national clients and a wide variety of projects
Prospect to develop and grow with the company
If you're organised, confident on the phone and enjoy being the person who keeps things moving, we'd like to hear from you.
#J-*****-Ljbffr

📌 Service & Operations Administrator (New South Wales)
🏢 Peters Building
📍 New South Wales