Part Time - Customer Service / Administration Officer Just Posted (Brisbane)

Part Time - Customer Service / Administration Officer Just Posted (Brisbane)

19 Sep
|
NW People Group
|
Brisbane

19 Sep

NW People Group

Brisbane

Part-Time Customer Service / Administration Officer
Brendale | Part-time | 21 hours per week | Flexible hours | Immediate start
Looking for a part-time role that can work around school hours or other commitments?
We're currently looking for a
Customer Service / Administration Officer
to join a busy team in
Brendale
on a temporary basis, starting ASAP through to
18 December ****
.
The role is
21 hours per week
, with flexibility around which days and hours you work, making this a great opportunity for someone looking for a role that fits around family or other commitments.
About the role
You'll be responsible for supporting customers and the internal team by processing orders, checking stock availability and keeping customers updated on delivery timeframes.
Your day-to-day duties will include:
Processing customer orders accurately and efficiently
Responding to customer enquiries via phone and email
Providing customers with delivery ETAs and ETDs
Checking stock availability and managing back orders
Handling and resolving customer queries and complaints
Entering and processing orders through SAP
Keeping accurate records of customer interactions and transactions
Communicating with production and dispatch teams to coordinate orders




Providing customers with updates on availability and delivery dates
Calculating pricing and applicable discounts
Assisting with stocktakes when required
Releasing orders for picking
Working closely with internal teams to ensure orders are delivered accurately and on time
General administration and other duties as required
About you
We're looking for someone who is organised, reliable and enjoys working with customers.
You'll ideally have:
Previous customer service and/or administration experience
Robust attention to detail
Good communication skills
The ability to manage multiple tasks and priorities
Confidence speaking with customers over the phone and via email
Good computer skills
Experience with
SAP
or another ERP/order processing system would be an advantage
A proactive approach and willingness to work as part of a team
What's on offer?
Brendale location
21 hours per week
Versatile days and hours to work around school hours or other commitments
Immediate start
Temporary position through to
18 December ****
Supportive team workplace
If you're looking for a flexible part-time prospect and have customer service or administration experience, we'd love to hear from you.
#J-*****-Ljbffr

📌 Part Time - Customer Service / Administration Officer Just Posted (Brisbane)
🏢 NW People Group
📍 Brisbane

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