The Practice Lead - Hybrid Cloud is a senior, multi-disciplinary leadership role responsible for the commercial success, technical excellence and people leadership of Empyrean IT's Hybrid Cloud Practice. This role blends presales and client engagement, hands-on technical delivery and oversight, team leadership and development, and full accountability for growing a profitable, sustainable practice.
Key responsibilities
Act as a trusted technical advisor to clients and the Sales team, supporting the qualification and shaping of Hybrid Cloud opportunities.
Lead technical discovery sessions, design workshops and solution presentations that clearly articulate business value.
Develop scopes of work, solution architectures, statements of work and commercial proposals in collaboration with Sales and Project Delivery.
Build and maintain strong relationships with key vendors (VMware, Microsoft, backup/DR and networking/security partners) to support solution design and commercial outcomes.
Represent Empyrean IT credibly in client and industry forums as a subject matter expert in hybrid cloud and infrastructure.
Provide technical leadership and quality assurance across all Hybrid Cloud engagements, from design through to delivery and handover.
Maintain and evolve reference architectures, standards and best practices across on-premises servers and storage, VMware and Hyper-V, networking, firewalls, backup and disaster recovery, and Azure.
Lead,



mentor and develop a team of technical consultants and engineers, fostering a high-performance, collaborative culture.
Own the commercial performance of the Hybrid Cloud Practice, including revenue growth, utilisation, margin and profitability targets.
Develop and execute a practice growth strategy aligned to Empyrean IT's broader business objectives and market positioning.
About you
Proven experience in a senior technical leadership role within an IT consultancy, managed services provider or similar client-facing setting.
Strong hands-on technical proficiency across Azure, on-premises infrastructure, VMware and/or Hyper-V, networking, firewalls and backup/DR.
Demonstrated experience in presales, solution design and technical proposal development.
Experience leading, mentoring and developing technical teams.
Commercial acumen, with experience managing budgets, margin and practice or team profitability.
Excellent communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.
A highly driven, self-motivated approach with a genuine desire to build and grow a practice.
About us
Empyrean IT is a leading Australian IT consultancy helping mid-market businesses navigate the shift into the Agentic AI Era through modern, secure and well-architected infrastructure and cloud platforms.
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📌 Practice Lead – Hybrid Cloud Practice (Melbourne)
🏢 Empyrean IT
📍 Melbourne