Beyond Bank is seeking a seasoned Head of Member Support to lead Collections, Hardship, Recoveries and Deceased Estates, delivering robust outcomes for members and sustainable portfolio performance.
You will drive care for vulnerable customers, ensure empathy and fairness, and build a high-performing team while partnering with Lending, Risk, Legal and Operations to resolve complex matters in a regulated environment.
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📌 Senior Director, Member Support & Recoveries (Australia)
🏢 Bey
📍 Australia