We're partnering with a leading national retailer to recruit an Admin Adviser to join their Shared Services team during a busy peak period.
This is an ASAP start through to the end of December, and a fantastic opportunity to gain experience within a high-volume corporate environment while supporting one of Australia's most recognised brands.
About the Role
You'll join a specialist team within the Shared Services function, providing administrative and case management support across a range of employee and third-party requests.
This is a high-volume, process-driven administration role, with a strong focus on case management and providing accurate, timely responses to requests.
A large part of the role involves generating straightforward documentation through internal systems, such as employment letters and proof of salary requests for team members, banks and other third parties.
There will be some outbound phone contact when required, however this is very minimal,the role is predominantly focused on managing cases and completing administrative requests.
Key Responsibilities
Manage and respond to a high volume of cases
Provide appropriate responses to standard queries, reporting and data requests
Generate letters of employment and Confirmation of Employment documentation through internal systems
Process proof of salary and pay report requests from team members, banks and other third parties
Complete training bookings and learning administration requests
Maintain accurate records and update internal systems
Manage cases from start to finish, ensuring requests are completed accurately and within required timeframes




Complete occasional outbound calls where required to clarify or resolve requests
Work collaboratively within a fast-paced, high-volume Shared Services environment
About You
Proficient computer skills with the ability to quickly learn new systems
Previous experience delivering high-volume administrative services highly desirable
Clear and precise written and verbal communication skills
High attention to detail and commitment to accuracy
Strong problem-solving ability and a solutions-focused approach
Goal-oriented with the ability to work towards targets and deadlines
A strong sense of urgency and ability to prioritise competing requests
Comfortable working in a fast-paced, high-volume environment
Reliable, organised and able to work effectively as part of a team
Confident working independently once trained
Role Details
ASAP Start – contract through to the end of December
Monday – Friday (38 hours)
Training: 4–6 weeks full-time onboarding (in office)
Location: Eight Mile Plains
Work model:
In office during training
Flexibility to work from home
3 days per week
$34 PH + Super
Why Apply?
Join a leading national brand in a supportive Shared Services environment
Gain valuable experience within a large corporate organisation
Robust training and onboarding provided
Hybrid working flexibility once training is completed
Opportunity to develop your administration and corporate support experience
Work within an established and collaborative team
Secure an ASAP-start contract through to the end of December
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📌 Administrator (Brisbane)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Brisbane