Operations and Account Manager | November Start
A rare opportunity to step into a senior leadership role with an established Australian business that has been thriving for more than 30 years!
Our client is a successful
Australian-owned design and hardware business
with a strong reputation for quality products, loyal customers and a
well-established brand
. With a
financially sound business
,
owned premises
and an
experienced team
, this is an opportunity to take ownership of a key leadership position without the pressures of a large corporate environment.
About the Opportunity
This is a hands-on senior role with responsibility across
sales, operations, people and customer relationships
. Reporting closely to the owner, you will be the key sounding board, helping to keep the business moving forward while maintaining its strong foundations.
You will lead and support a diverse team across sales, customer service, warehouse and operations, while working closely with customers, suppliers and distribution partners across Australia and New Zealand.
This role will suit someone who enjoys
rolling up their sleeves, solving problems, working with people and making things happen
.
We're looking for someone who is:
A proven people manager with strong commercial judgement
Experienced across
sales, operations and business administration
Proactive, methodical and comfortable getting into the detail
A natural problem-solver who takes ownership rather than waiting to be told what to do
Comfortable dealing with everyone from senior stakeholders to warehouse and customer service teams
Empathetic,



approachable and able to bring people together
Confident dealing with customers, suppliers and sales professionals
Comfortable travelling interstate, overseas and to New Zealand
Commercially minded with robust sales and marketing awareness
Ideally experienced with physical products, manufacturing, distribution or a related environment
Most importantly, you will be someone who can
"walk with kings and the common man"
- confident enough to lead at a senior level while remaining approachable and connected to the people doing the work.
What You'll Be Doing
Lead and mentor the sales and operations teams, driving performance and accountability
Oversee day-to-day sales, distribution and operational activities
Manage and develop customer and supplier relationships
Support product education, new product launches and sales initiatives
Identify opportunities to strengthen sales, marketing and brand growth
Work closely with the warehouse and operations teams to ensure everything runs smoothly
Support recruitment, training, performance management and HR-related matters
Monitor KPIs, sales performance and business outcomes
Travel interstate and to New Zealand to visit customers, suppliers and team members
Act as a trusted mediator, problem-solver and sounding board across the business
Provide practical leadership while maintaining the company's supportive culture
A considered appointment for an important role We're taking the time to find the right person for this important position. The recruitment process will commence now, with the successful candidate commencing in
mid-November
.
#J-*****-Ljbffr

📌 Operations And Account Manager | November Start (Sydney)
🏢 CIRCLE Recruitment & HR
📍 Sydney