Job Category: Retail & Consumer Products / Management - Area/Multi-site
M.J. Bale is Australia's foremost gentlemen's clothier, manufacturing garments of integrity for men of character.
We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
Job Description
M.J. Bale is looking for an experienced Cluster Business Manager to lead our Pacific Fair, David Jones Pacific Fair and Harbour Town locations.
This is a Tuesday-to-Saturday role for a strong retail leader who enjoys being close to the floor, developing teams and driving performance across different store environments.
Founded in Australia in ****, M.J. Bale creates garments of integrity using quality natural fibres and expert craftsmanship.
We're a certified B Corp and Official Tailor to the Australian Test cricket team, the Wallabies and the Socceroos.
About the role
Three locations, different customers and one consistently high standard.
You'll take ownership of performance across the cluster, supporting store leaders and teams to deliver strong commercial results and exceptional customer experiences.
Your day will include:
Driving sales, KPIs and profitability across all three locations
Coaching store leaders and building capable,



engaged teams
Creating a strong culture of service, styling and client relationships
Identifying opportunities and turning them into clear actions
Maintaining high standards across presentation, stock and operations
Supporting workforce planning, recruitment and team development
Building effective relationships with David Jones and internal stakeholders
Moving between locations to stay close to the teams and trade
About you
You'll bring:
Multi-site, cluster or senior store management experience
A proven record of improving sales and store performance
Solid coaching skills and the ability to develop future leaders
Commercial confidence and sound decision-making
Experience building lasting customer relationships
Strong organisation, communication and attention to detail
Availability to work Tuesday to Saturday and travel between locations
Experience in premium fashion, menswear or luxury retail will be highly regarded.
This is a highly visible leadership role with the opportunity to influence three key Gold Coast locations.
You'll receive a competitive salary, sales incentives, clothing benefits and ongoing leadership development, with genuine opportunities to grow your career with M.J. Bale.
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📌 Cluster Business Manager - Gold Coast
🏢 M.J. Bale
📍 Gold Coast