Installation and Technical Services Lead
MAKO is putting shark skin on planes to save fuel and cut emissions.
Sharks spent 400 million years evolving a skin that slips through water. Flightfilm applies the same principle to aircraft.
Your Mission
MAKO's mission is to improve the efficiency of the global aviation fleet. That means billions saved in fuel and megatonnes of CO2 every year.
You'll own how Flightfilm gets onto aircraft: the process, the people, the paperwork, the standard. You'll be MAKO's technical face to our customers' engineering teams. And when something needs solving on the hangar floor, our installers look to you.
Pack a bag. This role travels.
What You Will Do
Lead the installation, quality assurance and maintenance of Flightfilm on aircraft around the world
Build and run processes that meet the requirements of maintenance organisations and aviation regulators
Run operational projects end to end. Answer customer queries quick, track progress, measure impact, and elevate early so milestones land on time
Train and mentor team members and stakeholders in installation techniques, quality checks, and maintenance kits
Own the relationships with technical counterparts at our customers. Learn their processes, and keep us compliant with them
What Success Looks Like
First month.
You'll get to know the team, our processes and our values: Lift Over Drag, Active Transparency, and Changing the Boundary Conditions. You'll learn the Flightfilm installation process inside out and map the people who matter, both in our customers' organisations and in our own technical functions
First six months.
You're coordinating live Flightfilm installations, holding the line on every quality standard.



You're the go-to person for any technical response we need
First year.
You'll build the capacity and processes to install Flightfilm at forecast volumes. That means coordinated manuals, trained installers and QA personnel, provisioned stock and safety equipment, and complete training and traceability records
About You
Degree in Engineering, Manufacturing, or a related discipline
5+ years managing and coordinating teams in aviation. Start-up or scale-up experience is a bonus
Experience in a technical, customer-facing role such as field engineering or technical services
Experience working with aviation MROs
Happy to travel often. Just as comfortable in a hangar as in a customer's engineering review
Why You Should Join MAKO
Impact:
Aviation is one of the hardest to abate industries, and its share of global emissions is only growing. Join our mission to improve the efficiency of the global fleet and save millions of tonnes of CO2 every year
Technology:
Our technology leverages the drag-reducing properties of shark skin to make aircraft more efficient. You'll be exposed to expertise and developments in materials, photolithography, fluid dynamics, and scale manufacturing
Team:
Our team focuses on achieving our mission. We live our values of lift over drag, active transparency, and changing the boundary conditions, and we welcome new team members who want to do the same
Corporate Jet:
We have (most of) a corporate jet. It won't fly, but it sure does look cool
MAKO is an equal opportunity employer and welcomes applications from every background. Careers rarely fly a direct route, so if you're close but not a perfect match, apply and tell us why.
Ready?
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📌 Installation And Technical Services Lead (Sydney)
🏢 Mako Aero
📍 Sydney