At Alcon, we're passionate about enhancing sight and helping people see brilliantly.
With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health.
We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before.
Together, we make a difference in the lives of our patients and customers.
Are you ready to join us?
Job PurposeInternal title is: Associate I, Customer Service SupportResponsible for executing processes related to Consignment Inventory Management incl.
reporting and analytics for defined scopeProvide technical/ business process interface between business team and ERP colleagues and foster opportunities for process improvementsResponsible for management, analysis and support of consignment stocks reconciliation as well as other various support tasks as requiredEnsure visibility of consignments statuses (stock levels, rotations, missing, and counts) and periodically maintain the AFCM controls to detect deviations and apply improvement actionsActively collaborate with sales force team for stable and effective performance of Alcon Consignment business model by performing or enabling detection and correction of system errors, monitoring and improving data quality,



and fostering opportunities for process improvements.Major AccountabilitiesConsignment Inventory management:Performs administrative activities related to consignment inventory management process to ensure compliance with procedures and policies as well as to follow business strategy and goals corresponding with defined business model:Plans consignment accounts audits in alignment with responsible personnel (e.g. sales force or third party)Performs account audit reconciliation in a timely manner incl.
follow up with sales force when requiredFollow's up on product expiry to minimize risk and financial impactWorks closely with sales force to ensure meeting consignment inventory related indicators such as obsolescence, accurate inventory statuses, reasonable inventory levels and others as definedFollow-up's support of missing IOLS.Supports consignment accounts management such as current account opening, monitoring and closingManagement, analysis, rationalization of consignment stock levels, as well as different support tasks, such as the generation of reports generated periodically.Other OTI SAP tasks applicable to IOL and consignment.IOL audit tool management:Serves as Single Point of Contact (SPOC) for team with regards to incidents and service requestsProvides initial support and diagnosis and, if possible,



resolution for incidents to end users as well as training and maintains local training materialProvides ad-hoc support for sales force wrt tool usage and functionalityReporting / Analytics:Supports consignment related reporting by ensuring consistency in data sourcesPrepares consignment performance status score cards for governance meetingsEnsures monitoring and follow up or escalation for defined key performance indicatorsSupports creation or amendments of reporting tools for future improvementsAFCM controls related to consignmentOther:Recommends process improvements and supports the organization by active participation in projectsEnsures effectiveness of Alcon's consignment process by performing or enabling detection and correction of errors, monitoring and improving data quality.no visa sponsorship/relationship will be providedEducation: Business & Administration DegreeExperience:2+ years in multinational companiesgood analytical skills,good excel skills (reconcile excels)good time managementexposure to tenders/contract management is preferredcreative mindset to think out of the boxgood internal and external communication skills.How You Can Thrive at Alcon:Opportunity to work with a leading global medical device company.Collaborate with a diverse and talented team in a supportive work workplace.Competitive compensation package and comprehensive benefits.Continuous learning and development opportunities.
Alcon CareersSee your impact at alcon.com/careersATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.Find Jobs for EmployeesFind Jobs for Contingent Worker
#J-*****-Ljbffr

📌 Consignment Co-Ordinator (Sydney)
🏢 Alcon Mx
📍 Sydney