JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Shaping the future of real estate for a better worldAt JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities.
With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:As a Car Park and Workplace Coordinator at JLL, you'll be at the heart of creating exceptional workplace and car park management experiences for our clients and their employees.
This role combines hands-on operational management with community-building initiatives, ensuring every aspect of both car park and workplace runs smoothly and professionally.
You'll oversee car parking management from permit processing through to monthly financial reporting, while also supporting day-to-day workplace operations including mail services, locker allocations, vendor coordination, and event support.
We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career, and in this role, you'll develop expertise across multiple operational disciplines while building meaningful relationships with employees, building management, and external vendors.
Your attention to detail and customer-focused approach will be essential as you manage inquiries, resolve escalations, conduct floor inspections, and support the initiatives that foster community and connectivity across the workplace.
What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work closely with cross-functional teams to deliver seamless operations and maintain a productive, well-maintained environment.An overview of the role:Car Parking Management - Operational administrative role focused on managing all aspects of employee parking programs, combining customer service, financial administration,



and vendor coordination responsibilities.Process, review, and approve parking permits for eligible employees while managing customer inquiries, escalations, violation appeals, and monthly invoicing with accurate financial reportingSupport general employee enquiries across multiple channels including in person, ServiceNow, Microsoft Teams, and Outlook, while managing mail room operations, courier requests, and stock managementOversee locker allocations, conduct regular audits, and coordinate with the Workplace team to manage vendor operations for soft services including cleaning, handyperson, concierge, and mailroomConduct regular floor inspections to identify maintenance needs and coordinate prompt resolution with relevant stakeholders, while supporting PC and mobile asset management for onboarding and offboarding employeesProvide event support by coordinating room and event space bookings, ordering catering as required, and working with stakeholders to ensure spaces are set up appropriately while maintaining comprehensive day-to-day office operationsSounds like you?
This is what we are looking for:Prior relevant experience in hospitality, workplace operations, or office operations environments with solid organizational skills and attention to detailExceptional customer service skills and professionalism, with a genuine passion for hospitality and creating positive workplace experiences in fast-paced environmentsAbility to work independently while being highly collaborative as part of a wider team, with strong written and verbal communication skills and confidence engaging across a wide range of stakeholdersFamiliarity with workplace technology and systems including ticket management tools, Microsoft Suite (Excel, Word, etc.), booking platforms, and collaboration toolsDemonstrated adaptability and effective problem-solving skills, with ability to proactively identify areas for improvement and address them, plus experience managing car parking operations and vendor coordination (preferred)Benefits:Great employee discounts off fitness, wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programNovated Lease for EV carsPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesWhat you can expect from us:You'll join an entrepreneurial,



inclusive culture.
One where the best inspire the best.
Where like-minded people work naturally together to achieve great things.
Join us to develop your strengths and enjoy a fulfilling career full of wide-ranging experiences.
Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Interested candidates, please apply following the link below quoting job reference number REQ******If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below.
We're interested in getting to know you and what you bring to the table!
Personalized perks that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We're JLL—a leading professional services and investment management firm specializing in real estate.
We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That's why we're committed to our purpose to shape the future of real estate for a better world.
We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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📌 Car Park And Workplace Coordinator (Melbourne)
🏢 Jones Lang Lasalle
📍 Melbourne