About the role

We are seeking a hands-on Administration to support the daily running of the business. This role includes general office duties, bookkeeper and reception across our winery and farming business. You'll be involved in all aspects of the business. It can get busy and occasionally stressful, particularly during peak periods, so being able to stay calm, work as part of a team and keep a good attitude is significant. The position may be offered on a full-time or part-time basis, depending on the successful applicant’s availability and experience.

Key responsibilities

Office administration

- Provide general administrative support to the winery and management team.

- Answer telephone calls, respond to emails and manage general enquiries.

- Maintain accurate filing, records, databases and office documentation.

- Prepare correspondence, reports, spreadsheets and other business documents.

- Assist with invoices, purchase orders, sales records and basic bookkeeping administration.

- Process customer orders and coordinate deliveries and dispatches.

- Maintain customer, supplier and wine club records.

- Assist with stock records, product information, tasting notes and bottle images.

- Support the preparation of monthly cellar door and direct sales reports.

- Coordinate meetings, appointments,



events and general office activities.

Bookkeeping

- Manage day-to-day bookkeeping, including accounts payable and receivable, invoicing, supplier bills and payment follow-ups

- Complete bank reconciliations

- Assist with payroll processing, employee records and superannuation

- Assist with purchase orders, job costing, progress claims and subcontractor payments

- Maintain accurate supplier, subcontractor and client records

- Respond to client and supplier enquiries professionally and promptly

Reception

• Support cellar door operations and reception duties.

• Assist with bookings, enquiries, and general customer coordination.

• Help ensure a welcoming and polished customer experience.

• Assist with stock control, ordering, and supplier coordination.

About you

You will ideally have:

- Previous experience in office administration, reception, or customer service.

- Strong written and verbal communication skills.

- Confidence using Microsoft Office, email and general business systems.

- The ability to work independently and contribute positively to a small team.

- Basic financial knowledge or a background in accounting is highly regarded.

- Fluent Mandarin speaking highly preferred.

- RSA license is highly preferred.

📌 Office Administrator & Bookkeeper (Bonnie Brook)
🏢 Witchmount Estate Winery
📍 Bonnie Brook