- Full-time, office-based role with a well-established Western Sydney building and landscaping supplies business
- Early start, early finish - Monday to Friday, plus a Saturday morning roster
- A role for someone who genuinely knows landscaping and building materials and can talk product with confidence

The Company
Our client is a trusted Western Sydney trade supplier, providing building and landscaping materials: sands, aggregates, soils, mulches, cement, blocks, pavers, retaining wall systems and more - to builders, landscapers and homeowners across Penrith and the wider Western Sydney region. They're looking for an experienced, customer-focused professional to join their office team and be the first point of contact for customers calling, emailing or visiting the yard.

The Role
This is a 100% office-based position, you won't be out on the yard, but you'll need to know landscaping and building materials well enough to talk to trade and retail customers with real credibility, from sands and aggregates through to retaining wall systems and bagged products. You'll be the voice of the business for every enquiry, quote and order, so exceptional communication skills are essential.

What you'll be doing

- Handling customer enquiries by phone, email and in person, providing accurate product and pricing information




- Preparing and following up quotes, and processing orders and invoices accurately
- Building solid relationships with trade and retail customers, including trade account holders
- Liaising with the yard team to confirm stock availability and coordinate deliveries
- Maintaining accurate records across the business's systems
- General office administration support as required

About you

- Proven experience in landscaping and/or building materials and supplies, this is essential, not preferred
- Exceptional verbal and written communication skills, with a confident, professional phone manner
- Strong customer service focus and a genuine ability to build rapport with trade and retail customers
- Well organised, accurate, and comfortable managing a busy front-of-house workload
- Reliable and punctual, able to commit to an early start
- Competent with office and quoting systems

Hours
Monday to Friday, 6:30am-4:30pm (30-minute unpaid lunch break), plus a Saturday roster (7:00am-12:00pm).

What's on offer

- Above-Award salary, reflecting the extended hours and Saturday roster
- Full-time, permanent position with a stable, established Western Sydney business
- A genuinely important role at the front of the business

Apply now.

📌 Internal Sales & Customer Service Coordinator (Saint Marys)
🏢 The Recruitment Alternative
📍 Saint Marys