Are you warm, organised, and passionate about helping people? We’re looking for a friendly and professional Medical Receptionist to join our team!
This is a fantastic opportunity to become an important part of a supportive healthcare environment where your communication skills, attention to detail, and genuine care for patients will make a real difference every day.
What you can look forward to:
- A welcoming and supportive team environment
- Meaningful work where you can make a difference to patients
- Variety in your day-to-day role
- Opportunities to build your healthcare administration skills
- A professional workplace that values its people
If you’re approachable, reliable, organised, and enjoy working with people, we’d love to hear from you!
Apply today and take the next step in your healthcare career.
About the role
To organise appointments, maintain records and perform other tasks in order to ensure a smooth and efficiently functioning practice that provides an exceptional standard of care to patients. All duties are to be carried out in conjunction with the practice's policies and procedures.
Key responsibilities
- Greet patients and other callers at the practice in a courteous and effective manner
- Answer the telephone promptly and courteously
- Manage electronic booking systems
- Issue patient invoices/receipts and bulk bill as required
- Enter and update patient registration details
- Manage calls from patients wanting test results by referring them to the practice nurse on duty
- Exercise confidentiality with regard to patient care and all aspects of the practice
- Maintain the reception and waiting room area in a tidy and welcoming manner
- Prepare and record outgoing mail and posting daily
- Scan and/or file patient correspondence and results daily, or as required
About you
- Demonstrated excellence in communication both written and verbal
- Ability to communicate with a diverse range of people
- High level of attention to detail to ensure the accuracy of data entry
- Ability to work independently, show initiative and work productively within a team environment
- Customer service experience
- CPR Certificate (HLTAID001)
- OCHRE Card (Working With Children Clearance)
- Immunisation Serology / Vaccination History or informed signed objection
- Demonstrated patient-focused approach in service provision with genuine empathy and interest in patient needs
- Maintain knowledge of, and comply with, workplace health and safety principles including infection control
📌 Medical Receptionist (Alice Springs)
🏢 Central Clinic Alice Springs
📍 Alice Springs
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