Job Category: Retail & Consumer Products / Management - Area/Multi-site

M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.

Job Description

M.J. Bale is looking for an experienced Cluster Business Manager to lead our Pacific Fair, David Jones Pacific Fair and Harbour Town locations.

This is a Tuesday-to-Saturday role for a strong retail leader who enjoys being close to the floor, developing teams and driving performance across different store environments.

Founded in Australia in 2009, M.J. Bale creates garments of integrity using quality natural fibres and expert craftsmanship. We’re a certified B Corp and Official Tailor to the Australian Test cricket team, the Wallabies and the Socceroos.

About the role

Three locations, different customers and one consistently high standard.

You’ll take ownership of performance across the cluster, supporting store leaders and teams to deliver strong commercial results and exceptional customer experiences.

Your day will include:

- Driving sales, KPIs and profitability across all three locations
- Coaching store leaders and building capable, engaged teams




- Creating a strong culture of service, styling and client relationships
- Identifying opportunities and turning them into clear actions
- Maintaining high standards across presentation, stock and operations
- Supporting workforce planning, recruitment and team development
- Building effective relationships with David Jones and internal stakeholders
- Moving between locations to stay close to the teams and trade

About you

You’ll bring:

- Multi-site, cluster or senior store management experience
- A proven record of improving sales and store performance
- Strong coaching skills and the ability to develop future leaders
- Commercial confidence and sound decision-making
- Experience building lasting customer relationships
- Robust organisation, communication and attention to detail
- Availability to work Tuesday to Saturday and travel between locations

Experience in premium fashion, menswear or luxury retail will be highly regarded.

This is a highly visible leadership role with the opportunity to influence three key Gold Coast locations.

You’ll receive a competitive salary, sales incentives, clothing benefits and ongoing leadership development, with genuine opportunities to grow your career with M.J. Bale.

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📌 Cluster Business Manager - Gold Coast (City of Gold Coast)
🏢 M.J. Bale
📍 City of Gold Coast