Job Description

Own the day-to-day operations that keep Ozler Care running smoothly. From customer onboarding workflows to internal processes and vendor management — you'll build the operational backbone of a fast-growing GovTech startup.

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What you'll do

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- Design and optimise internal workflows for customer onboarding, support, and renewals
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- Manage relationships with key vendors, partners, and service providers
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- Oversee office operations, procurement, and administrative functions
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- Track operational KPIs and report to leadership on efficiency and bottlenecks
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- Support HR functions including recruitment coordination and team onboarding
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What you need

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- 3+ years experience in operations, business management, or a similar role
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- Experience in a startup, SaaS,



or technology setting preferred
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- Excellent organisational skills and attention to detail
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- Strong written and verbal communication skills
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- Proficiency with project management and productivity tools (Notion, Slack, Google Workspace)
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Why work at Ozler

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We're building the compliance platform that protects vulnerable Australians. Every feature you ship lands in front of real aged‐care, NDIS, and home‐care providers — your code measurably improves care quality. Hybrid‐first culture, founder‐direct mentorship, learning budgets, and serious tech autonomy from day one.

📌 Operations Manager Operations · Melbourne, VIC (On-site / Hybrid) (Victoria)
🏢 Ozler Care
📍 Victoria