Job Description

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- Permanent full time role with above award wages and penalty rates
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- Caring & supportive environment with room to grow
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- Full induction/training and support
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- Permanent full-time role with above award wages and penalty rates
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- Caring & supportive environment with room to grow
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- Full induction/training and support
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The Company
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nPrimary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 200+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and managing dental practices. We are proudly part of the ForHealth Group.n
The Role n
nThis is an exciting opportunity to manage our highly rated dental centre in Caringbah. As a Dental Coordinator, you will be responsible for the ongoing success of the dental practice and will have the opportunity to grow as a leader.n
The Responsibilities n
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- Manage the efficient running of day-to-day operations of the dental centre
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- Support dentists at the centre and lead a team of dental assistants
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- Implement initiatives to improve customer service and patient retention
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- Uphold high levels of customer service and ensure excellence in patient care
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- Proactively and efficiently book patient appointments, collect money owing, order supplies and coordinate logistics for lab work
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- Follow-up with patients on appointments and make post treatment care calls
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- Build a rapport with patients and dentists. Manage any concerns in a timely and respectful manner
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- Work within the approved budget and implements cost-saving measures
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- Maintain infection control and WHS requirements for the dental centre
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- Interview and select exceptional candidates to join the team, when required
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- Ensure the dental business maintains its accreditation and adheres to the quality management framework
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- Maintain the front-office in a neat and presentable manner.
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- Escalate repair and maintenance issues with applicable centre support team members (including technology, facilities etc.)
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- Actively participate in internal initiatives and team challenges
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- Most importantly, be the glue that holds the centre together
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About you n
nA team player who is friendly, enthusiastic, and self-motivated with a customer-first attitude and driven by kindness, integrity, and respect.n
nAdditionally, you must haven
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- Knowledge of D4W Software
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- Past exposure in the dental industry
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- Extensive experience in exceptional customer service
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- Experience in preparing staff rosters
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- Great time management skills and highly organised
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- Understanding of infection control procedures
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- Excellent communication skills
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- An ability to handle pressure and multi-task
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The Benefits n
nThis is an prospect to make a real difference and be part of a growing organisationn
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- A secure opportunity with the flexibility to work at any centre throughout Australia
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- Ongoing professional development and career progression
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- Grow with us - opportunity to apply for the FORWARD FRONTLINE by Primary Dental, our annual professional development program
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- A fun, supportive culture with a team that loves to connect and celebrate achievements
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- Comprehensive on the job training and support
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- Supportive dental management team with decades of experience
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- Uniform provided
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- Discounts on dental treatments for you and your family
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- Access to corporate staff discounts
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Evidence of immunisations will be required prior to commencement.n
nThe successful candidate will have the chance to be part of an outstanding work environment in a purpose and values-driven Company that invests in its’ people through training and development and internal promotion.n
nIf you want to be a part of this first-class team, join the mission to help build a healthier Australia by Applying Now! Apply Now - or - #J-18808-Ljbffr

📌 Dental Centre Coordinator - Lead Team & Grow Your Career (New South Wales)
🏢 Primary Dental
📍 New South Wales