An exciting opportunity has become available for an experienced Retail Group Operations Manager to join one of Australia’s most unique and purpose-driven retail organisations based in Darwin.

Reporting directly to the GM Retail, this role will oversee a network of Area Managers across NT & QLD with a strong focus on leadership development, operational performance, commercial outcomes and continuous improvement across a large multi-site retail portfolio.

This is a rare chance to step into a senior leadership role with genuine long-term growth potential. The previous leader in this position has recently been promoted internally into the GM Retail role.

About the Role

This is a high-impact leadership role where no two days look the same.

You’ll work closely with Area Managers and operational teams to drive:

- Commercial performance and operational consistency
- Leadership coaching and team development
- Budgeting, forecasting and P&L; performance
- Process improvement and operational efficiencies
- Community and stakeholder engagement
- Workforce planning and succession development
- Retail standards and compliance across multiple sites

The role is based in Darwin and includes regular travel to remote communities across the Northern Territory and Queensland.

What You’ll Be Doing

- Leading and coaching a team of Area Managers
- Supporting operational strategy alongside the GM Retail
- Driving sales, cost control and overall store performance




- Identifying opportunities to improve operational efficiencies
- Building strong internal and external stakeholder relationships
- Developing leadership capability across the retail network
- Supporting budgeting and financial planning processes
- Driving a positive and people-focused leadership culture

What You’ll Bring

- Senior multi-site retail leadership experience
- Strong supermarket, grocery or large-format retail operations background
- Experience leading leaders across dispersed locations
- High commercial and financial acumen
- Strong budgeting, reporting and operational analysis capability
- A hands-on and adaptable leadership style
- Excellent communication and stakeholder management skills
- The ability to balance accountability with empathy and people leadership
- A passion for operational improvement and team development

This role will suit someone who thrives in dynamic environments and enjoys building strong teams, solving operational challenges and making a meaningful contribution.

The Benefits

- $160-180k + Super + Bonus + Incentives
- Direct exposure to executive leadership
- Diverse and rewarding multi-site operational scope
- Salary packaging benefits
- Relocation assistance available
- Opportunity to make a real impact across remote communities
- Robust organisational values and people-first culture

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📌 Group Retail Operations Manager (Northern Territory)
🏢 Retailworld Resourcing
📍 Northern Territory