Job Description

Introduction

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Centacare North Queensland is seeking a passionate and experienced Family Support Worker to join our Bridge Program in Mount Isa.

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The Bridge Program provides early intervention and family support to children, young people and families experiencing vulnerability. Through practical, strengths-based support, the program works alongside families to build their capacity, strengthen family functioning, improve safety and wellbeing, and prevent challenges from escalating.

Benefits you will enjoy n

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- Starting salary from $92,286 + $5,000 Location Allowance
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- $2,500 p.a. Above Award Payment for hours worked
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- Great NFP Salary Sacrifice options available to reduce your taxable salary by up to $15,900 p.a. with Eziway Salary Packaging
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- 5 Weeks Annual Leave + 17.5% leave loading
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- Birthday Leave + other Above Award Benefits
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- Extensive support and investment in your Career development
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- Access to Employee Assistance Program (EAP) support
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- Relocation Assistance may be available to support your move to Mount Isa
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- Join a supportive, values-driven organisation making a meaningful difference across North Queensland
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Description n
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About the role n

As a Family Support Worker, you will work directly with individuals and families through a case management service delivery model , identifying barriers to family functioning and supporting families to develop practical strategies that create positive and sustainable change.

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This is a hands-on role where you will have the opportunity to build trusted relationships with families and the broader Mount Isa community.

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Your responsibilities will include providing culturally appropriate and flexible early intervention support; assisting families to strengthen parenting and household skills; undertaking safety and risk assessments; supporting the safety and wellbeing of children living at home; contributing to community education, groups and activities; maintaining accurate case management records and documentation; and building effective relationships with community, government and non-government services.

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Skills And Experiences n
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About you n

We are looking for someone who brings a genuine commitment to working alongside families and understands the importance of respectful, strengths-based and culturally responsive practice.

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To succeed in this role, you will have:

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- Degree-level qualifications in a relevant human services or community development field with at least 12 months' relevant experience, or an equivalent combination of qualifications and experience
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- Experience in a similar role using a strengths-based approach to early intervention and family support
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- Experience and skills in undertaking safety and risk assessments with vulnerable families
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- An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and contemporary issues impacting communities, and/or experience working with culturally and linguistically diverse communities
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- A current open driver's licence
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- The ability to meet relevant Working with Children and worker screening requirements.
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Experience in community education, group work, community services and/or the not-for-profit or faith-based sector will also be highly regarded.

Why join Centacare North Queensland? n

At Centacare North Queensland, our purpose is to promote the wellbeing and resilience of individuals, families and communities across North Queensland.

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Our work is guided by our values of Integrity, Respect, Equality, Compassion, Dignity and Stewardship , and we deliver services to our communities regardless of religion, race, culture, sexuality, gender or economic circumstance.

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Ready to make a difference?

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If you're passionate about strengthening families, supporting children and young people, and contributing to positive outcomes in the Mount Isa community, we'd love to hear from you.

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Apply now by submitting your resume today! We are viewing applications as they are received.

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Centacare North Queensland is committed to the safety, wellbeing, inclusion and participation of children and vulnerable people. Child-secure practices are central to our service delivery and organisational culture.

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📌 Family Support Worker Bridge- Mount Isa
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📍 Mount Isa