Whistler's Chocolate Co is a well established, West Australian family owned business consisting of a chocolate retail showroom, beautiful gift storeand café in the beautiful Swan Valley. We have been providing chocolates to WA for over 50 years, we are the home of the amazing chocolate sculptures and we are surrounded by chocolate, fudge, honeycomb, truffles, a outstanding cafe and beautiful gifts every day! We have people from all around the world, from all over Australia and our regular local customers that visit us daily.

The Role

We require an experienced Part Time Retail Office Administrator who can:

Provide general administrative support to the Management team, and assisting with the smooth day-to-day operation of the Chocolate Showroom, Gift Store & Cafe.

Assist with the collection and consolidation of team availability to assist management in the preparation and maintenance of staff rosters.

Support the receiving, entering, pricing and inventory management of Giftware & Chocolate products.

Maintaining accurate product information in the POS System.

Support with consumables ordering and supplier credit requests.

Assist management with new employee onboarding.

Assist with answering incoming store phone calls in a professional and friendly manner.





Maintain filing and storage systems for documents & policies both physically and electronically.

Assist in the preparation, formatting and maintenance of policies & procedures.

Be willing and able to support Retail staff on the shop floor in busy periods, or when additional support is required.

Skills & Experience

The ideal applicant will:

Be confident using the Microsoft Office Suite, particularly Word, Excel & outlook, including creating, editing, formatting and maintaining documents & spreadsheets,

Have familiarity with Technology generally, and strong computer skills.

Have experience with POS Systems & POS Back Offices (or general business management tools). Specific system experience is not essential if you are confident learning new software.

Have a high attention to detail, particularly in the accuracy of entering product, pricing or employee information.

Have clear communication skills, and are able to write in a professional tone.

Be well presented, able to work in a team and provide a high standard of customer service.

Be comfortable working in a busy retail environment where priorities can sometimes change throughout the day.

The part time positions available, and the days and hours are:

Tuesday to Thursday 9:00am to 2:00PM

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📌 Retail Office Administrator (Part Time) (Western Australia)
🏢 Whistler's Chocolate Company Swan Valley
📍 Western Australia