From a family-started company to an ever-growing leading national business, we're committed to being the most respected national insurance risk and solutions services provider in Australia.

Are you a motivated professional with a passion for recoveries and claims management? Due to continued growth, Procare Group is seeking an enthusiastic Recoveries Specialist to join our team-oriented, supportive, and hardworking team in Sydney’s CBD.

This full-time role is perfect for someone with experience in loss adjusting, property, or motor claims recoveries, who thrives in a fast-paced environment and is ready to make an impact.

Why Join Procare?

At Procare Group, we pride ourselves on our values of integrity, expertise, client-focus, and collaboration. You’ll be part of a team where your contributions are valued, and where you’ll have opportunities to grow and develop your career in a dynamic and supportive workplace.

Key Responsibilities

As a Recoveries Specialist, your day-to-day duties will include:

- Managing the end-to-end recoveries process within a portfolio of claims.
- Effectively and efficiently communicating with internal and external stakeholders.
- Negotiating the recovery of claims (both insured and uninsured) to maximise recovery potential.
- Driving timely recovery of funds while maintaining a client-focused approach.




- Accurately recording and managing work through relevant systems and processes.
- Providing ad-hoc administrative and team support as required.

About You

We are looking for a talented communicator and proactive team player who has:

- 1-2 years of experience in a similar role (preferred).
- Background in commercial property and liability claims management (preferred).
- Experience in motor vehicle claims (desirable but not essential).
- Strong customer service skills and ability to engage effectively with stakeholders.
- Excellent organisational and time management skills.
- Outstanding negotiation skills and written/verbal communication abilities.
- Capacity to work autonomously and manage competing priorities.
- Knowledge of legal and court processes (advantageous).
- Intermediate PC skills and proficiency in relevant systems.

What We Offer

- A supportive and inclusive team culture.
- Opportunities for professional growth and career development.
- A central Sydney CBD location with easy access to transport.
- A chance to work with a market leader in insurance solutions.

If you’re ready to take the next step in your career and contribute to a growing organisation, we’d love to hear from you!

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📌 Recoveries Specialist (New South Wales)
🏢 Procare Group
📍 New South Wales