We have a full time position for a Retail Supervisor available in Portsmith, 4870

SKILLS

Have at least a relevant AQF Certificate II or above and at least 12 months of relevant work experience. If no relevant qualification is held, at least 2 years of relevant work experience is required.

RESPONSIBILITIES

The Retail Supervisor is responsible for overseeing the daily operations of the store, ensuring customers receive excellent service and high-quality products. This role includes supervising staff, handling customer inquiries, maintaining stock levels, and ensuring the store operates efficiently and profitably.

POSITION DUTIES

- Deliver excellent customer service, maintain high standards and promptly address inquiries and complaints regarding products and services.
- Provide staff with guidance on handling complex and challenging sales situations.
- Organise and oversee work schedules, ensuring efficient task delegation.
- Assist in the recruitment and training of current staff, promoting team growth and ensuring smooth transition into the team and workflows.
- Resolve staff grievances and foster a positive work environment.
- Regularly monitor stock levels,



take inventory of goods and place orders for current stock to avoid shortages and maintain optimal inventory.
- Ensure products are well-stocked and displayed correctly.
- Ensure all goods and services are correctly priced.
- Maintain a high standard of store organisation and cleanliness.
- Enforce safety and security procedures to ensure a safe shopping and working environment.
- Monitor sales performance, identify operational challenges or inefficiencies and recommend and implement solutions to optimise store operations.

ADDITIONAL ATTRIBUTES

- Ability to deliver a high level of customer service and exceed customer expectations
- Excellent leadership abilities with the capacity to motivate and inspire a team
- Excellent verbal and written communication skills
- Strong time management and organisational skills
- Take a proactive approach to problem-solving and continuous improvement

SALARY

The salary offered will be $70,000 to $80,000 per annum, negotiated based on your experience.

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📌 Retail Supervisor (Cairns Regional)
🏢 Precruitment
📍 Cairns Regional