Job Description

Just Careers Training Pty Ltd, trading as Licences 4 Work , is a leading Registered Training Organisation delivering nationally recognised training across Australia.

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We are seeking a highly organised and proactive Systems Projects Admin Officer to provide administrative, systems and project support across a range of business functions.

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This is a varied role that will support online students, internal systems, reporting, project delivery and day-to-day operational requirements. The position will work across multiple teams and act as an important link between customers, internal stakeholders and business systems.

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Just Careers Training Pty Ltd, trading as Licences 4 Work , is a leading Registered Training Organisation delivering nationally recognised training across Australia.

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We are seeking a highly organised and proactive Systems Projects Admin Officer to provide administrative, systems and project support across a range of business functions.

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This is a varied role that will support online students, internal systems, reporting, project delivery and day-to-day operational requirements. The position will work across multiple teams and act as an important link between customers, internal stakeholders and business systems.

About the Role n
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The Systems Projects Admin Officer will provide practical support to help ensure projects, systems and administrative workflows operate efficiently.

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The role will involve student communication, maintaining system records, preparing reports, managing templates, coordinating project actions and supporting teams with general administrative and systems-related tasks.

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This position would suit someone who is confident with technology and data, highly organised and comfortable managing multiple priorities in a fast-paced environment.

Key Responsibilities n
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Provide phone and email support to students undertaking online training.

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Manage student communications, follow-up activities and standard correspondence.

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Maintain accurate and up-to-date records across internal systems and platforms.

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Assist with system administration, including template creation, data updates and record maintenance.

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Support data cleansing, validation and quality assurance activities.

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Provide administrative support across internal projects and operational initiatives.

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Assist with project scheduling, documentation, action tracking and stakeholder communication.

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Prepare and maintain Excel reports, spreadsheets and supporting business data.

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Assist with dashboards, reporting and business intelligence activities.

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Support systems, marketing, IT and other business projects as required.

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Monitor outstanding actions and assist in keeping project deliverables on track.

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Provide general administrative and operational support to help resolve issues and maintain workflow efficiency.

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About You n
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Strong customer service and communication skills across phone, email and written correspondence.

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Proficiency in Microsoft Excel , including formulas, pivot tables and data cleansing.

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Valuable general IT literacy and confidence learning current systems and platforms.

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Solid organisational and time management skills.

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High attention to detail and accuracy.

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Ability to manage multiple priorities and meet deadlines.

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Previous experience in administration, project support, systems support or a similar environment.

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Ability to work independently and take ownership of assigned tasks.

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Confidence identifying and escalating issues when required.

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A proactive and solutions-focused approach.

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Flexibility and willingness to support different areas of the business as priorities change.

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Desirable

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Power BI or other business intelligence tools.

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Data cleansing, validation and quality assurance.

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CRM, student management or ticketing systems.

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Template creation and process documentation.

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Project management tools and workflows.

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Systems implementation or process improvement projects.

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RTO, education or training sector experience.

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Key Skills & Attributes n
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Strong organisational and time management skills, with the ability to manage multiple priorities.

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High attention to detail with a strong focus on accuracy and data quality.

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Strong written and verbal communication skills, including professional customer service.

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Good systems and IT capability, including proficiency in Microsoft Excel and confidence learning new platforms.

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Proactive, adaptable and solutions-focused, with the ability to work independently and support projects through to completion.

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📌 Systems & Projects Coordinator (New South Wales)
🏢 Just Careers Training
📍 New South Wales