20 Sep
|
Government client (agency undisclosed)
|
City of Orange
20 Sep
Government client (agency undisclosed)
City of Orange
The role operates 9.5 hours per day, 57 hours per week, on a 6 days on, 1 day off roster, with the day off varying each week.
Key responsibilities
- Respond to enquiries from members of the community and communicate clearly and professionally.
- Maintain currency with hotline scripts, response information and relevant processes.
- Report progress, issues and outcomes to the Hotline Team Leader.
What you need
- Experience in customer service, contact centre, community engagement or similar roles.
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📌 Call Centre Officer - Orange - NSW Government (City of Orange)
🏢 Government client (agency undisclosed)
📍 City of Orange