Ford & Doonan Malaga is looking for an experienced Residential Sales Manager to take ownership of and grow our residential air conditioning sales division. This is a senior, hands‑on position for someone who knows the WA HVAC industry, can lead from the front and wants genuine autonomy to grow a residential sales business. You'll manage our existing residential sales team while continuing to design, quote and sell your own projects.

Key responsibilities

Take responsibility for the residential sales process from initial enquiry through to sale and handover, working closely with our administration and operations teams to provide a seamless customer experience

Manage, support and motivate our existing residential sales team

Personally design, quote and sell residential AC systems including ducted reverse-cycle, splits, multi-splits and smaller VRV/VRF applications

Ensure both personal and team KPIs are consistently exceeded

Improve sales processes, conversion, productivity and team performance

Build long‑term customer and industry relationships and actively generate referrals and repeat business

Maintain strong relationships with key suppliers

Represent Ford & Doonan Malaga at trade nights, supplier functions and industry events

Identify new opportunities to grow the residential division

About you

Minimum 5 years' HVAC sales experience

Air conditioning industry experience – ESSENTIAL

Experience within the Western Australian HVAC market

Ability to confidently design and sell ducted, split, multi-split and smaller VRV/VRF systems

Proven history of achieving and exceeding sales targets

Ability to manage, motivate and develop a sales team

Excellent relationship‑building skills with a solid focus on referrals and repeat business

Good commercial awareness and professional communication and presentation

Confidence dealing with customers,



suppliers and industry partners

Uncapped commission on your personal sales

Tiered bonuses based on team productivity and performance

Additional performance bonuses

Company vehicle or vehicle allowance

Company mobile phone

Company laptop

Paid birthday off

Strong administration and operational support

Established residential sales team and strong supplier relationships

Existing customer base and incoming sales opportunities

Genuine autonomy to grow the residential sector

Long‑term career opportunity within an established WA business

About us

Ford & Doonan Malaga is an established WA business operating in the HVAC industry.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as a sales manager?
- How much notice are you required to give your current employer?
- How many years' experience do you have as an Air Conditioning Sales Consultant?
- Do you have a current Australian driver's licence?
- Do you have a current Police Check (National Police Certificate) for employment?
- Do you have experience working towards targets and KPIs?

Thirty years supplying cool fresh air to our customers and being awarded for our efforts.

From humble beginnings in 1985, we’ve grown to be the clear leader in our field.



The foundation of this incredible success is our unwavering commitment to design and install only the highest‑quality systems. Which is why so many of our customers stay loyal to us, choosing us time and time again. Even more, it’s why we’re WA’s most awarded air‑conditioning company.

Continuing with our award‑winning ways, we’re looking forward to an exciting future.

Winning the Rising Star Award, Master Builder Association Best Customer Service Award 2016 and coveted HIA customer service award is testament to our ongoing commitment. After 30 years, we remain at the very top of our game. Our future plan remains true to our past – to design and install WA’s highest‑quality systems, whilst ensuring our clients enjoy the very‑best customer experience.

Source: This is an extract from the company's own website

Thirty years supplying cool fresh air to our customers and being awarded for our efforts.

From humble beginnings in 1985, we’ve grown to be the clear leader in our field. The foundation of this incredible success is our unwavering commitment to design and install only the highest‑quality systems. Which is why so many of our customers stay loyal to us, choosing us time and time again. Even more, it’s why we’re WA’s most awarded air‑conditioning company.

Continuing with our award‑winning ways, we’re looking forward to an exciting future.

Winning the Rising Star Award, Master Builder Association Best Customer Service Award 2016 and coveted HIA customer service award is testament to our ongoing commitment. After 30 years, we remain at the very top of our game. Our future plan remains true to our past – to design and install WA’s highest‑quality systems, whilst ensuring our clients enjoy the very‑best customer experience.

Source: This is an extract from the company's own website

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📌 Sales Manager (Western Australia)
🏢 Ford & Doonan Malaga
📍 Western Australia