Job Description

HAYLO People are a specialist recruitment agency within the Personal Injury & Insurance industry, and we're partnering with a leading legal business looking looking for a detail-focused and proactive Billing Specialist to join their General Insurance team in Sydney.

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In this role, you'll manage the end-to-end billing process across a portfolio of insurance matters, working closely with Partners, Lawyers and Finance to ensure invoices are accurate, timely and aligned with client and insurer requirements.

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You'll have the opportunity to work across complex billing arrangements, including Lloyd's of London, London Market and overseas insurers, while playing an important role in supporting revenue collection and delivering a high level of client service.

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This role would suit someone with experience in legal, professional services or insurance billing, as well as an early-career legal support or operations professional looking to develop their billing expertise.

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Your day to day responsibilities:

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- Manage the end-to-end billing process, from WIP review through to accurate and timely invoice submission.
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- Prepare and manage invoices for Lloyd's of London, London Market and overseas insurers, including complex slip-based and co-insurance billing.
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- Review billing requirements, including GST, client guidelines, insurer requirements and engagement terms, to ensure invoices are compliant and accurate.
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- Work closely with Partners, Lawyers, Legal Assistants, Finance, brokers and insurers to resolve billing queries and ensure a smooth billing process.
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- Monitor WIP, billing volumes and outstanding invoices, supporting revenue collection and identifying opportunities to improve billing performance.
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- Maintain accurate billing records and contribute to process improvements,



reporting and billing efficiency across the team.
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Why You'll Love the Role

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This is a great opportunity to develop your billing expertise while gaining valuable exposure to complex international insurance and London Market matters. You'll work with a broad range of stakeholders, take ownership of your portfolio and have the opportunity to make a real impact on billing performance and client service.

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Other benefits include:

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- Up to $90,000 plus Super and employee benefits
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- Hybrid working - up to two days in the CBD office
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- A team-oriented and supportive team environment.
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- Opportunities to develop your technical and commercial skills.
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- Career growth and ongoing learning opportunities.
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- The chance to contribute to process improvements and better ways of working.
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About You

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Ideally you will have:

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- Experience within legal, professional services or insurance billing, including WIP management and invoice preparation.
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- Strong attention to detail, analytical skills and Microsoft Excel capability.
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- Excellent communication and stakeholder management skills.
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- Ability to manage multiple priorities, meet deadlines and work independently.
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- Experience with Lloyd's of London, London Market, insurance billing or Elite 3E would be highly regarded.
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- Slip-based billing and co-insurance.
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- GST requirements for domestic and overseas insurers.
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- Previous experience in a law firm, insurance or professional services environment.
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If you're looking to join a high-performing organisation that genuinely supports its people we'd love to hear from you.

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We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.

📌 Billing Specialist (New South Wales)
🏢 Haylo People
📍 New South Wales