Job Description

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Oxworks is Australia’s largest privately owned manufacturer and distributor of quality fencing products with over 300 staff across 22 locations nationally. Operating for over 20 years, we continue to be a market leader in the industry.

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We are looking for highly motivated people to join our Internal Sales Team at Oxworks’ state-of-the-art head office, located at 102-108 Magnesium Drive Crestmead.

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The Role

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Reporting to the Regional Business Manager the Internal Sales Officer’s primary focus is to:

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- Always provide exceptional customer service to Oxworks’ Trade client base
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- Receive, interpret, and satisfy all points of customer enquiry (trade), providing quotes as required and ultimately converting these quotes professionally into Sales Orders/Sales Invoices
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- Achieve greater than 90% answered call rates for all incoming calls.
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- Liaise with various branch and warehouse staff daily to achieve 100% DIFOT with customer orders as required
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- Effectively respond to customer issues and feedback, resolving in the best interests of Oxworks
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- Develop sales opportunities by researching and identifying potential accounts
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- Promote a harmonious environment with company departments to foster a positive and can-do approach to servicing the needs of Oxworks customers above the needs of a single department or Branch
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- Source data on competitor activity, general market conditions, new product opportunities and general pricing movements in the market
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- Work to reinforce the company’s Vision, Mission and Values
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In summary, the Internal Sales Officer is the conduit between the customer and the manufacturing facility, focusing on 100% DIFOT on all nationally placed customer orders.

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The Applicant

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The Ideal Candidate will be able to demonstrate:

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- Demonstrated sales experience in a manufacturing environment (preferable)
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- Experience using MS Office, CRM software and ERP system (preferable)
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- High level of attention to detail
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- Excellent time management skills, people & communication skills
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Why Oxworks?

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PROUD TO BE AUSTRALIAN

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We are proudly Australian owned and operated, with a clear vision, mission, and values that foster respect for people and a positive team culture.

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INVESTED IN THE FUTURE

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With heavy investment in the future, we boast industry-leading technology, tools and equipment.

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DRIVEN BY PEOPLE & PROCESS

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Driven by people and processes, our organisation focuses strongly on continuous improvement in all areas.

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LEARNING ORGANISATION

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As a learning organisation, we offer ongoing learning opportunities for everyone to promote growth and development.

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STABILITY

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Committed to providing long-term job security and growth opportunities, Oxworks is home to many employees with over 10 years of experience.

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MARKET LEADER

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Being a market leader, we have a loyal customer following due to our extensive product range, exceptional customer service, quality delivery and value.

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IS OXWORKS RIGHT FOR YOU?

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We are seeking reliable, motivated staff who take pride in their work. If you are looking for an opportunity to learn and grow in a challenging and rewarding workplace, Oxworks is the perfect place for you!

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REWARDS & ADVANTAGES

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Positive Team Culture | Career Development & Growth Opportunities | Discounts on Products & Retailers | Employee Assistance Program | Monthly Team Lunches | Traineeship & Apprenticeship Programs |

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If this sounds like you, and you are interested in working for an industry leading and rapidly expanding company, then please apply now.

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OXWORKS WILL NOT ACCEPT APPLICATIONS FROM AGENCIES FOR THIS POSITION.

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📌 Internal Sales Officer (Queensland)
🏢 Oxworks Services Pty
📍 Queensland