Job Description

Caesarstone are looking for an Account Manager to join our VIC team and manage a diverse portfolio across the West VIC territory , with occasional regional travel. This role has broad account coverage across all our market segments and is key to supporting our continued growth in the state.

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About the Role

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You'll work across a blended client base including working with Builders, Architects & Designers, Developers, Retail Partners and Stonemasons. This role is focused on relationship management, territory service, merchandising, and identifying growth opportunities for the Caesarstone brand.

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You'll also:

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- Keep the connection robust with your customers by following a call cycle that ensures regular, meaningful conversations, and keeps the relationships thriving.
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- Create customised strategic account plans for your key customers, driving engagement and growth while building lasting partnerships.
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- Maximise your sales performance using our Salesforce CRM-track your progress, log your activities, and manage accounts.
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- Provide excellent service by swiftly addressing any issues or concerns, and collaborate with support teams to manage any technical or service challenges.
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- Negotiate contracts, pricing, and terms that strike a win-win balance for both you and your customers, all while staying aligned with company policies and legal guidelines.
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- Merchandise your territory in collaboration with our state merchandiser (requires physical capability)
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- Conduct market research to uncover new opportunities,



analyse industry trends, and keep an eye on competitors, all while generating fresh leads.
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- Demonstrate your expertise with engaging training sessions that highlight the benefits and features of our products and services.
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- Be the face of the company at industry events, conferences, trade shows, and networking gatherings-promoting our brand and building new connections
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What we're looking for

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We're after someone with industry experience - whether that's in building products, construction, interiors, or surfaces. You know how the industry ticks, and you've got the network and know-how to hit the ground running. In addition, you'll have:

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- Minimum 4 years' experience in the building or interiors industry
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- Strong communication and relationship-building skills
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- A proactive, friendly and confident style when working with clients
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- The ability to manage a varied portfolio and work autonomously
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- Solid organisational skills and a high level of professionalism
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- Self-starter who thrives out on the road but works just as well with a team behind them.
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- Flexibility to travel across your territory in VIC and regional areas with some overnight travel.
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Why Join Us?

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You'll be joining a supportive team with strong leadership, well-established processes, and a nationally recognised brand. This role gives you the chance to work across a wide client mix, develop your skills, and build a career in a premium, design-led industry.

📌 Account Manager (Victoria)
🏢 Caesarstone Australia Pty
📍 Victoria