20 Sep
|
Wyndham City Council
|
Williamstown
20 Sep
Wyndham City Council
Williamstown
Wyndham City Council seeks a CRM & Knowledge Base Specialist who will simplify how customers apply for services and help our teams deliver high-quality support. The role sits at the intersection of content design, customer service and system improvement, designing, deploying and maintaining engaging content across CRM and knowledge platforms.
You will work with multiple stakeholders to understand service requirements, test and implement CRM enhancements, review feedback, and produce user guides
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📌 CRM & Knowledge Base Specialist — Hybrid Role (Williamstown)
🏢 Wyndham City Council
📍 Williamstown